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The Water Cooler
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Allstate blows
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<blockquote data-quote="tiasman" data-source="post: 3884331" data-attributes="member: 11114"><p>Allstate has now outsourced their total loss adjusters to India. Yes, you heard it right.</p><p></p><p>Allstate is going through some painful staffing issues right now.</p><p></p><p>Generally they have one of the better claims organizations. Right now is an exception.</p><p></p><p>Liberty Mutual and safeco claims are a shitshow right now as well, just dreadful.</p><p></p><p>The good ones currently right now are State Farm, USAA, progressive and Geico. I’ve seen them have rough periods too though.</p><p></p><p>And as always sometimes you just get an adjuster that is incompetent or hates their life and can make your experience terrible.</p><p></p><p>But in general the state of auto claims is the worst as an industry as I’ve seen in 21 years of business.</p></blockquote><p></p>
[QUOTE="tiasman, post: 3884331, member: 11114"] Allstate has now outsourced their total loss adjusters to India. Yes, you heard it right. Allstate is going through some painful staffing issues right now. Generally they have one of the better claims organizations. Right now is an exception. Liberty Mutual and safeco claims are a shitshow right now as well, just dreadful. The good ones currently right now are State Farm, USAA, progressive and Geico. I’ve seen them have rough periods too though. And as always sometimes you just get an adjuster that is incompetent or hates their life and can make your experience terrible. But in general the state of auto claims is the worst as an industry as I’ve seen in 21 years of business. [/QUOTE]
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