Forums
New posts
Search forums
What's new
New posts
New media
New media comments
Latest activity
Classifieds
Media
New media
New comments
Search media
Log in
Register
What's New?
Search
Search
Search titles only
By:
New posts
Search forums
Menu
Log in
Register
Navigation
Install the app
Install
More Options
Advertise with us
Contact Us
Close Menu
JavaScript is disabled. For a better experience, please enable JavaScript in your browser before proceeding.
You are using an out of date browser. It may not display this or other websites correctly.
You should upgrade or use an
alternative browser
.
Forums
The Water Cooler
General Discussion
Bad customer services - What should I do?
Search titles only
By:
Reply to Thread
This site may earn a commission from merchant affiliate links, including eBay, Amazon, and others.
Message
<blockquote data-quote="SoonerTactical" data-source="post: 2291662" data-attributes="member: 6999"><p>So, I have a situation I need a bit of perspective on. The Cliff's Notes are that I ordered a product locally (email sanitized, names and addresses withheld) and on the order form I requested a local pick-up but never heard anything back so they got shipped to the wrong address (an OKC address instead of a Moore address) because I had to move due to the tornado.)</p><p></p><p>What should I do? Am I justified in feeling miffed?</p><p></p><p>Jul 16, 2013 9:38 AM, Seller wrote:</p><p>Your order has been updated to the following status:</p><p>New status: Shipped</p><p></p><p>Jul 23, 2013, at 6:28 PM, Buyer wrote:</p><p>I have not received my shipments of widgets.</p><p>What's the ETA for delivery?</p><p></p><p>Jul 24, 2013 9:53 AM, Seller wrote:</p><p>Your order was delivered 7/18. Tracking number ------------------------. </p><p></p><p>Jul 24, 2013, at 10:09 AM, Buyer wrote:</p><p>The shipments went to oklahoma city instead of moore.</p><p></p><p>Jul 24, 2013 11:05 AM, Buyer wrote:</p><p>I never received the package.</p><p>What can be done about it? Was there insurance?</p><p></p><p>Aug 1, 2013 3:38 PM, Seller wrote:</p><p>Were you able to recover the package?</p><p></p><p>Aug 1, 2013, at 2:39 PM, Buyer wrote:</p><p>No</p><p></p><p>Aug 1, 2013 3:56 PM, Seller wrote:</p><p>Ok. Did you try going to the address you provided for shipment? Why was an OKC address given if you live in Moore?</p><p></p><p>Aug 1, 2013 4:02 PM, Buyer wrote:</p><p>I did go by and left a note.</p><p>My old address was 123 SW Main Street, okc, ok 731<strong>6</strong>0, & my browser auto filled incorrectly. [Explanation: because I had to move to Moore with my fiancee due to the tornado devastation and the zip codes are off 73160 and 73170, only off by one number]</p><p></p><p>Aug 3, 2013, at 8:46 AM, Buyer wrote:</p><p>I also asked to come by and pick up them order but got no response.</p><p></p><p>Saturday, August 03, 2013 10:11 AM, Seller</p><p>That's too bad. An expensive lesson with autofill for sure.</p></blockquote><p></p>
[QUOTE="SoonerTactical, post: 2291662, member: 6999"] So, I have a situation I need a bit of perspective on. The Cliff's Notes are that I ordered a product locally (email sanitized, names and addresses withheld) and on the order form I requested a local pick-up but never heard anything back so they got shipped to the wrong address (an OKC address instead of a Moore address) because I had to move due to the tornado.) What should I do? Am I justified in feeling miffed? Jul 16, 2013 9:38 AM, Seller wrote: Your order has been updated to the following status: New status: Shipped Jul 23, 2013, at 6:28 PM, Buyer wrote: I have not received my shipments of widgets. What's the ETA for delivery? Jul 24, 2013 9:53 AM, Seller wrote: Your order was delivered 7/18. Tracking number ------------------------. Jul 24, 2013, at 10:09 AM, Buyer wrote: The shipments went to oklahoma city instead of moore. Jul 24, 2013 11:05 AM, Buyer wrote: I never received the package. What can be done about it? Was there insurance? Aug 1, 2013 3:38 PM, Seller wrote: Were you able to recover the package? Aug 1, 2013, at 2:39 PM, Buyer wrote: No Aug 1, 2013 3:56 PM, Seller wrote: Ok. Did you try going to the address you provided for shipment? Why was an OKC address given if you live in Moore? Aug 1, 2013 4:02 PM, Buyer wrote: I did go by and left a note. My old address was 123 SW Main Street, okc, ok 731[B]6[/B]0, & my browser auto filled incorrectly. [Explanation: because I had to move to Moore with my fiancee due to the tornado devastation and the zip codes are off 73160 and 73170, only off by one number] Aug 3, 2013, at 8:46 AM, Buyer wrote: I also asked to come by and pick up them order but got no response. Saturday, August 03, 2013 10:11 AM, Seller That's too bad. An expensive lesson with autofill for sure. [/QUOTE]
Insert Quotes…
Verification
Post Reply
Forums
The Water Cooler
General Discussion
Bad customer services - What should I do?
Search titles only
By:
Top
Bottom