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Message: <blockquote data-quote="Big House" data-source="post: 4154460" data-attributes="member: 9011">Wife looked on the app this morning and noticed the total loss form was finally uploaded. It only took them 5 days, from the day she received an email to call them. She has been trying to call them all this time.  Nothing but hold time once you get past the automated process. I've been with State Farm for over 35 yrs, home and auto. Maybe five claims in all that time. Before all this high tech, better for our customers, BS. I liked it better when you could call your local agent and have business taken care of.</blockquote>