We currently have a ISP and the package we pay for is supposed to be 6 up and 6 down and costs us $77 bucks a month.. Well we very rarely see that performance and I'm getting rather irritated paying for something I'm not getting.. The ISP fellow comes off as a nice and pleasant fellow so I have followed suit.. But I have put out the truth that we're being over charged for the service being delivered.. I regularly check the speed and it never comes close to the stated service.. Are there more options available to us ?