Well perhaps your unit was not purchased new? Springfield will update for free. However the up date makes it not Kalifornia legal. I always do my own update using wilson 38 super steel firing pin kit. Requires turning down the pin to match the OEM taper however. Quick web search shows the extent of the issue is pretty prevelant.
Nope. Keep trying lol. Quick reference shows it was mainly an issue in 2011-2012 when they first came out. Either way, hate to break it to you.... but both my 9mm and my .40 were reliable.