H&H Shooting Sports

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Mad Professor

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I tried calling them several times on Saturday. The wife and I went out there and they had a line at the door. It appeared they were only allowing a certain amount of people in at a time. Sunday they were closed.

That is correct. They were limiting the amount of people in the store at any one time.
Sunday they closed to give employees a day of
Today they were closed to the public but cleaning, restocking, and doing NICS notifications for those that cleared. They are supposed to be open back to the public Tuesday.
 

Shadowrider

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There is a sound reason for shenanigans like this. Sounds like H&H went too far though.

With brick and mortar stores it's a tough call in times like this. You can resort to price gouging or purchase limits. If a bunch of neckbeards come in and buy every pallet of ammo and mags that they have, and believe me they will, the store doesn't have any inventory to sell and can't get restocked. If they don't have any product to sell how do they pay the bills? This a real thing they are trying to deal with.

If it were me I'd set back 2 mags for all my high sales volume guns (G19 G17, ARs, etc). I mean put them in the back room and not on the sales floor. Those mags would be for those that purchased new guns and wanted some extra mags like most of us do. Then I'd sell the rest to anyone but with a purchase limit. It would take a bit of analysis to get the items and numbers to put back and policy to allow sales on but it would at least be equitable to the customer base and not piss them off. Sounds like H&H needs some management help to me...
 

sixseven

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I get what you’re saying but it still doesn’t make sense to me. Pmags are still very readily available in bulk online so if they are limiting people to gun purchase only they are just missing an opportunity in my opinion. Sell them and order more! Not only that but if they only have x amount to sell, they are making the same money regardless of who they sell them to and all of the guns come with at least one anyway. From a customer service and retention standpoint, wouldn’t you rather someone tell you that they are out (which is actually understandable right now), or have a whole rack of them in your face that they just refuse to sell you?
 

Shadowrider

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I get what you’re saying but it still doesn’t make sense to me. Pmags are still very readily available in bulk online so if they are limiting people to gun purchase only they are just missing an opportunity in my opinion. Sell them and order more! Not only that but if they only have x amount to sell, they are making the same money regardless of who they sell them to and all of the guns come with at least one anyway. From a customer service and retention standpoint, wouldn’t you rather someone tell you that they are out (which is actually understandable right now), or have a whole rack of them in your face that they just refuse to sell you?
FWIW, I'd have done the same thing and walked too with the way they handled it. It's not the first time they've came across like a bag of johnsons.
 

EKing

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Some folks just like to complain.
When the panic buying really hit, H&H was selling ammo faster than they could bring it up from the back. The place was crazy busy and the store was crowded. The limitations were put in place to try to make sure they had ammo to sell.
There were no price increases.

Further limitations were imposed to one box of ammo per person, then they went to the limitation of only selling 9mm/40sw/357mag to firearm purchasers or range lane rentals. All other ammo was one box per person, whether that box was 200 rounds or 20.
There are still no price increases.

The occupancy limit was put in place to allow "social distancing". Store hours changed 3 times in a 2 day span.

From my understanding, most of the gun stores in the area are doing similar limitations on ammo purchases. If they had imposed no limitations, the ammo would have been gone in a couple days and the complaining here would be epic. For now, it seems that the ones complaining are the ones who wanted to hoard magazines and ammo but were told no.
 

sixseven

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As everyone can see by my recent posts, I am building an AR pistol and looking for parts. So since I already had my lower, LPK, etc and needed to buy TWO magazines, along with an Eotech, SB brace, backpack and afg, and had TWO magazines in my hand at the time i was told I couldn’t buy them, how exactly is that hoarding anything? And how exactly does requiring me to purchase a firearm to buy those same two mags all of the sudden make me less of a hoarder? Social distancing i can understand as other places are and should be doing the same thing. Limits I can also understand and agree with, but requiring someone to purchase an $800+ firearm in order to buy two $12 magazines is bad business. Period. It alienates repeat customers in favor of impulse buyers that you will never see again after this event. It sounds like you are an employee there and if so I hope you pass this along to them to consider, even though I’m sure they don’t care.
 

DavidMcmillan

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With current conditions, it's best to call ahead. Any number of things can have affected a business right now.

By the way, I like H&H. I have a range membership and shoot there three or four times a month. Not the prettiest range, but I have sure shot at worst places.
 

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