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The Range
Firearms Chat
Any horror stories of experiences with a gun manufacturer?
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<blockquote data-quote="Mr E" data-source="post: 3598313" data-attributes="member: 45870"><p>EZ Shield. And yeah, here's one. Thankfully there was a gunsmith at the location and he looked it over, said there was a fluke in its production cause he/we could see rust where it was cracked, so this defect was there since the gun was made.</p><p></p><p>Edit: It still racks and everything just fine, which's why I'm sure the repair line didn't even look at it. I'm just baffled how they didn't notice it was missing one of the guides for the slide! And like I mentioned in my letter, what would happen if the other one broke off if we had rushed out and used it thinking it was repaired? Even the second customer service rep took an urgent and serious tone telling me "Do NOT use that gun." when I told him the same scenario. Just...blows my mind that such a big company would fail so hard.</p></blockquote><p></p>
[QUOTE="Mr E, post: 3598313, member: 45870"] EZ Shield. And yeah, here's one. Thankfully there was a gunsmith at the location and he looked it over, said there was a fluke in its production cause he/we could see rust where it was cracked, so this defect was there since the gun was made. Edit: It still racks and everything just fine, which's why I'm sure the repair line didn't even look at it. I'm just baffled how they didn't notice it was missing one of the guides for the slide! And like I mentioned in my letter, what would happen if the other one broke off if we had rushed out and used it thinking it was repaired? Even the second customer service rep took an urgent and serious tone telling me "Do NOT use that gun." when I told him the same scenario. Just...blows my mind that such a big company would fail so hard. [/QUOTE]
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