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The Water Cooler
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Anybody have this issue?
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<blockquote data-quote="Dale00" data-source="post: 3436978" data-attributes="member: 688"><p>Based on past experience I'd suspect a simple record keeping or software error by the water utility office. Perhaps there is a way to get a look at their detailed records. They'll probably say no but your request may jog them into finally looking it it themselves. It's a safe bet they have done nothing to investigate themselves as the source of the error so far. Or you could make you case clearly, concisely and unemotionally to some related city office (engineering?). The water billing people are used to dealing with dead-beats and do not believe complaining customers.</p></blockquote><p></p>
[QUOTE="Dale00, post: 3436978, member: 688"] Based on past experience I'd suspect a simple record keeping or software error by the water utility office. Perhaps there is a way to get a look at their detailed records. They'll probably say no but your request may jog them into finally looking it it themselves. It's a safe bet they have done nothing to investigate themselves as the source of the error so far. Or you could make you case clearly, concisely and unemotionally to some related city office (engineering?). The water billing people are used to dealing with dead-beats and do not believe complaining customers. [/QUOTE]
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