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The Water Cooler
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Apple
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<blockquote data-quote="SoonerP226" data-source="post: 3592709" data-attributes="member: 26737"><p>I'm not thrilled about their over-the-top masking, but it is what it is. I would the let store's manager know, though; presumably, the guy out front isn't supposed to leave that area, but they should've been able to make some kind of accommodation for your hearing loss. Failing to make an accommodation for a disability is one of those things that does seem to actually matter to the company.</p><p></p><p>I will also tell you that it's always better to make an appointment for service at an Apple Store, as they're normally swamped in the best of times. The anti-Rona measures just make it worse.</p><p></p><p>What's wrong with your phone? You might be able to get service from somewhere less...anal. If it's a battery, f'rinstance, you can get it replaced at Best Buy for the same price; you can even schedule it through Apple's Web site.</p></blockquote><p></p>
[QUOTE="SoonerP226, post: 3592709, member: 26737"] I'm not thrilled about their over-the-top masking, but it is what it is. I would the let store's manager know, though; presumably, the guy out front isn't supposed to leave that area, but they should've been able to make some kind of accommodation for your hearing loss. Failing to make an accommodation for a disability is one of those things that does seem to actually matter to the company. I will also tell you that it's always better to make an appointment for service at an Apple Store, as they're normally swamped in the best of times. The anti-Rona measures just make it worse. What's wrong with your phone? You might be able to get service from somewhere less...anal. If it's a battery, f'rinstance, you can get it replaced at Best Buy for the same price; you can even schedule it through Apple's Web site. [/QUOTE]
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