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The Water Cooler
General Discussion
AT&T Uverse is a Scam... Attention JB Books
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<blockquote data-quote="ewheeley" data-source="post: 1766282" data-attributes="member: 10387"><p>I canceled my Uverse service on 28 February. My bill for the period ending 2 March was paid. Several days later, I attempted to log on and check my bill status, but my account no longer existed. I assumed this to mean that my bill was settled; how else could I view and pay since I had paperless statements? Since then, the only correspondence I've had from AT&T was a letter begging for me to come back.</p><p></p><p>Until today, when I got March's bill and a late payment fee.</p><p></p><p>I am not paying a dime, if anything AT&T should've pro rated the month of February since I canceled early. Instead, they assessed me a late fee for a bill that shouldn't even have existed, and that I had no way of knowing about. I've never been late on any payment for anything, until now. I'm livid, and worried that this will hurt my credit. Advice: Never get Uverse. JB, I understand if you can't comment, but do I have any legal recourse?</p></blockquote><p></p>
[QUOTE="ewheeley, post: 1766282, member: 10387"] I canceled my Uverse service on 28 February. My bill for the period ending 2 March was paid. Several days later, I attempted to log on and check my bill status, but my account no longer existed. I assumed this to mean that my bill was settled; how else could I view and pay since I had paperless statements? Since then, the only correspondence I've had from AT&T was a letter begging for me to come back. Until today, when I got March's bill and a late payment fee. I am not paying a dime, if anything AT&T should've pro rated the month of February since I canceled early. Instead, they assessed me a late fee for a bill that shouldn't even have existed, and that I had no way of knowing about. I've never been late on any payment for anything, until now. I'm livid, and worried that this will hurt my credit. Advice: Never get Uverse. JB, I understand if you can't comment, but do I have any legal recourse? [/QUOTE]
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AT&T Uverse is a Scam... Attention JB Books
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