- Jun 1, 2009
- Reaction score
Just curious, did you get your 48 hour callback from Husqvarna? Or get it working correctly…?I needed a new mower, I did a little research (very little) and Husqvarna seemed like a good fit for me. An added benefit was I could buy it at Atwoods and stay local, boy was that a screw up.
I bought it came back the next day to get it, the seat safety was unplugged, i didn't think anything about that. I put gas in it started it and loaded it on the trailer, no problems. Went to lunch and came back about an hour later to unload it, no bueno. It started and ran great but as soon as you move the right control out of park any at all it dies. The left control will come in to engage mode alone and engage forward or reverse its not supposed to do that. Ever.
I called Atwoods to see about exchanging it and was told nope its yours we won't take it back. They gave me a phone number no one answers and said just disengage the transmission and roll it off the trailer, that should have been prefaced with don't try this at home. No steering wheel no brakes.
Husqvarna tech support asked for my zip code then asked if I was in California. After about 20 minutes they said they will have someone call within 48 business hours.
It looks like I have a rather expensive orange yard ornament with 0.6 hours on it.
So much for the buy local and get better service bs.
If some of y'all Enid folks work for Atwoods I'm sorry, but if I'm lyin, I'm dyin.
As for me, it looks like Tractor Supply or Ace gets my business.