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The Water Cooler
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Atwood's bitchy bitchy bitchy
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<blockquote data-quote="geezer77" data-source="post: 3784053" data-attributes="member: 49872"><p>Sorry to hear that. Kind of a shock to hear that Atwoods would treat customers like that. I learned my lesson about big box stores the hard way many years ago, after a few drills like yours. Finally I learned that when I need to buy power equipment that I expect to actually use hard for many years to come, I go to a power equipment dealer that both carries major brands AND that has a full service shop. For example, I've personally been well treated by the folks at Smith Farm & Garden in OKC for over 20 years. I'm still running a large Scag Turf Tiger bought new from them in 2002, which is nearing 1,000 hours. Other than upgrading its electric clutch to a heavier duty replacement, this mower has needed no major work in 20 years. It still runs great and starts every time, but I admit I do take good care of it. Professional power equipment dealers certainly aren't budget priced, but most carry top line, heavy duty commercial class equipment (as opposed to "consumer/residential" level equipment like BB stores) and they all service what they sell and are factory-backed authorized warranty shops. Of course, there are no free lunches, so there will always be some $ tacked on the purchased price to help pay for their service shop and a big inventory of spare parts. Over the years, I've learned to smile and pay it up front, because it's worth every penny.</p></blockquote><p></p>
[QUOTE="geezer77, post: 3784053, member: 49872"] Sorry to hear that. Kind of a shock to hear that Atwoods would treat customers like that. I learned my lesson about big box stores the hard way many years ago, after a few drills like yours. Finally I learned that when I need to buy power equipment that I expect to actually use hard for many years to come, I go to a power equipment dealer that both carries major brands AND that has a full service shop. For example, I've personally been well treated by the folks at Smith Farm & Garden in OKC for over 20 years. I'm still running a large Scag Turf Tiger bought new from them in 2002, which is nearing 1,000 hours. Other than upgrading its electric clutch to a heavier duty replacement, this mower has needed no major work in 20 years. It still runs great and starts every time, but I admit I do take good care of it. Professional power equipment dealers certainly aren't budget priced, but most carry top line, heavy duty commercial class equipment (as opposed to "consumer/residential" level equipment like BB stores) and they all service what they sell and are factory-backed authorized warranty shops. Of course, there are no free lunches, so there will always be some $ tacked on the purchased price to help pay for their service shop and a big inventory of spare parts. Over the years, I've learned to smile and pay it up front, because it's worth every penny. [/QUOTE]
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