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The Water Cooler
General Discussion
Bad customer services - What should I do?
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<blockquote data-quote="aviator41" data-source="post: 2291716" data-attributes="member: 30309"><p>It's not uncommon to see a company not have a local pickup option. Many companies don't have a store front, don't have a sales force, don't even have a cash register. </p><p></p><p>Perhaps the right thing to do would have been to contact them first to see if they would entertain a local pickup instead.</p><p></p><p>UMB is right though. the right thing to do is help the customer. I've also lost a little money with one customer by eating their mess up, but in the long term, it's the right thing to do. after all, the seller is supposed to be the "professional side" of the transaction, and I get that.</p></blockquote><p></p>
[QUOTE="aviator41, post: 2291716, member: 30309"] It's not uncommon to see a company not have a local pickup option. Many companies don't have a store front, don't have a sales force, don't even have a cash register. Perhaps the right thing to do would have been to contact them first to see if they would entertain a local pickup instead. UMB is right though. the right thing to do is help the customer. I've also lost a little money with one customer by eating their mess up, but in the long term, it's the right thing to do. after all, the seller is supposed to be the "professional side" of the transaction, and I get that. [/QUOTE]
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Bad customer services - What should I do?
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