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The Range
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Bear Creek Customer Service Report
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<blockquote data-quote="Rez Exelon" data-source="post: 3592622" data-attributes="member: 5800"><p>Bought a few uppers the other day (Thursday) and then what happens? I get an email that two of them just got a $30 price drop on Friday! Curses! I mean, they were a nice price anyways, but 30 a pop is 30 a pop right? </p><p></p><p>Now I spent the weekend with a hard choice. BCA has a "return in 30 days" without penalty policy, and I believe it covers the shipping back. So, so I could place a new order and then just return these when they get here, but that seems like an awful lot of trouble. On the other hand, if they sell out before customer service opens on Monday morning, then I doubt I could make a case to get a discount. </p><p></p><p>Well, I waited it out, called them up and they were totally fine with doing a credit. Which is a pro and a con since I'm just going to order another one I suppose. </p><p></p><p>Either way, good customer service experience overall.</p></blockquote><p></p>
[QUOTE="Rez Exelon, post: 3592622, member: 5800"] Bought a few uppers the other day (Thursday) and then what happens? I get an email that two of them just got a $30 price drop on Friday! Curses! I mean, they were a nice price anyways, but 30 a pop is 30 a pop right? Now I spent the weekend with a hard choice. BCA has a "return in 30 days" without penalty policy, and I believe it covers the shipping back. So, so I could place a new order and then just return these when they get here, but that seems like an awful lot of trouble. On the other hand, if they sell out before customer service opens on Monday morning, then I doubt I could make a case to get a discount. Well, I waited it out, called them up and they were totally fine with doing a credit. Which is a pro and a con since I'm just going to order another one I suppose. Either way, good customer service experience overall. [/QUOTE]
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