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The Water Cooler
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Best Online Gun Store?
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<blockquote data-quote="skatalite" data-source="post: 2313307" data-attributes="member: 6808"><p>I recently used GrabAGun.com to buy a couple handguns and magazines.</p><p></p><p>I placed an order Monday, Sept. 30. Their site says processing is 2-3 business days, and then the item ships. On the third business day after I placed my order, I contacted GAG's customer service via email to get an update, and received no response. Since I noticed they were actively posting on Facebook, I contacted them through there and received a response a couple hours later.</p><p></p><p>They told me, due to it being hunting season, processing is slower than normal and my order would be shipped on Monday, Oct. 7, a full week after I placed the order.</p><p></p><p>On late afternoon Monday, I received a shipping notification from GAG, saying a shipping label had been created.</p><p></p><p>However, my order didn't actually ship out until Wednesday, Oct. 9. So, GAG created the shipping label but hadn't turned it over the USPS for actual shipment until two days later.</p><p></p><p>Needless to say, I'm left with a so-so experience with GAG. Great prices, especially on shipping, but slow shipping that doesn't jive with what I was told by customer service.</p></blockquote><p></p>
[QUOTE="skatalite, post: 2313307, member: 6808"] I recently used GrabAGun.com to buy a couple handguns and magazines. I placed an order Monday, Sept. 30. Their site says processing is 2-3 business days, and then the item ships. On the third business day after I placed my order, I contacted GAG's customer service via email to get an update, and received no response. Since I noticed they were actively posting on Facebook, I contacted them through there and received a response a couple hours later. They told me, due to it being hunting season, processing is slower than normal and my order would be shipped on Monday, Oct. 7, a full week after I placed the order. On late afternoon Monday, I received a shipping notification from GAG, saying a shipping label had been created. However, my order didn't actually ship out until Wednesday, Oct. 9. So, GAG created the shipping label but hadn't turned it over the USPS for actual shipment until two days later. Needless to say, I'm left with a so-so experience with GAG. Great prices, especially on shipping, but slow shipping that doesn't jive with what I was told by customer service. [/QUOTE]
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