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The Water Cooler
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Can we talk about smart phones with ATT
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<blockquote data-quote="aviator41" data-source="post: 3096187" data-attributes="member: 30309"><p>We have been ATT users for forever. We signed up for the unlimited plan way back in the day and never looked back. At the time, that plan seemed to give us "upper tier" access to things like tech support or phone releases. Once they ditched all the unlimited plans a few years ago, the grandfathered unlimited plans became highly sought after because they were relatively cheap and were the only way to get unlimited data. We enjoyed the unlimited everything for years while everyone else was getting the shaft. </p><p></p><p>A few years ago we noticed that every three months or so, our service costs went up about $15 for no reason. we weren't buying services or phones, nothing was changing on our bill. When we called and asked, they person on the phone explained that when AT&T re-released their unlimited plans, the grandfathered plan holders were being "encouraged" to switch by increasing their cost ("because old accounts take more work to maintain" she said). I told this nice young lady that we were going to be cancelling all four of our lines that day and going to Verizon. Those $15 fees were immediately removed and have never reappeared. </p><p></p><p>Now, to "encourage us" to move, they won't allow any of our phones to use the tethering feature (root fixed that), we are not allowed to enter into payment plans on phones (which is a dumb idea anyway!) and we can no longer add lines to our family plan. Their mentality of "we will punish you for being a long time customer so you will stay with us!" isn't working. Imagine that!</p><p></p><p>Once the wife and I are ready for our next phone upgrade, we will assess all the other carriers and most likely will be switching. Sad thing is, I don't think there's a carrier out there that as shady AF. It's all a big scam! I am actually looking at making my next upgrade an unlocked Asian phone. Many of them are getting amazing reviews - some better than the Samsung line even - and have great features. I don't need 10 different cutesy phone cases or other accessories, which is where off brand phones get dinged the hardest, very little aftermarket support.</p></blockquote><p></p>
[QUOTE="aviator41, post: 3096187, member: 30309"] We have been ATT users for forever. We signed up for the unlimited plan way back in the day and never looked back. At the time, that plan seemed to give us "upper tier" access to things like tech support or phone releases. Once they ditched all the unlimited plans a few years ago, the grandfathered unlimited plans became highly sought after because they were relatively cheap and were the only way to get unlimited data. We enjoyed the unlimited everything for years while everyone else was getting the shaft. A few years ago we noticed that every three months or so, our service costs went up about $15 for no reason. we weren't buying services or phones, nothing was changing on our bill. When we called and asked, they person on the phone explained that when AT&T re-released their unlimited plans, the grandfathered plan holders were being "encouraged" to switch by increasing their cost ("because old accounts take more work to maintain" she said). I told this nice young lady that we were going to be cancelling all four of our lines that day and going to Verizon. Those $15 fees were immediately removed and have never reappeared. Now, to "encourage us" to move, they won't allow any of our phones to use the tethering feature (root fixed that), we are not allowed to enter into payment plans on phones (which is a dumb idea anyway!) and we can no longer add lines to our family plan. Their mentality of "we will punish you for being a long time customer so you will stay with us!" isn't working. Imagine that! Once the wife and I are ready for our next phone upgrade, we will assess all the other carriers and most likely will be switching. Sad thing is, I don't think there's a carrier out there that as shady AF. It's all a big scam! I am actually looking at making my next upgrade an unlocked Asian phone. Many of them are getting amazing reviews - some better than the Samsung line even - and have great features. I don't need 10 different cutesy phone cases or other accessories, which is where off brand phones get dinged the hardest, very little aftermarket support. [/QUOTE]
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Can we talk about smart phones with ATT
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