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The Water Cooler
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Credit card limit cut in half.
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<blockquote data-quote="Aries" data-source="post: 3373725" data-attributes="member: 44328"><p>I had a weird experience with a credit card company several years ago, and I'm still not sure what it was.</p><p></p><p>Got a cold call one day from someone saying they were with the company of a card we actually had. They wanted to update my account info. She started asking questions about my employment, I told her I'm not answering personal questions over the phone, if they want to update my information send me a request in the mail. She said this was standard procedure for credit card companies, I told her I've had multiple cards for twenty some years and no company had EVER cold called me like that asking for personal information.</p><p></p><p>Got 2-3 more calls from them, I finally cut up the credit card, sent it back and told them to close the account.</p><p></p><p>Got one more call, and she started to explain to me why they wanted the information, I told her I had closed the account. She said, "Can I just ask you one question?" I said no, I am not your customer, you don't need ANY information from me. Never got any more calls.</p><p></p><p>Don't know to this day if it was an attempted scam, or legitimate call from the CC company. Have never before or since had one call asking for information over the phone, other than the occasional question of whether a charge was legitimate.</p></blockquote><p></p>
[QUOTE="Aries, post: 3373725, member: 44328"] I had a weird experience with a credit card company several years ago, and I'm still not sure what it was. Got a cold call one day from someone saying they were with the company of a card we actually had. They wanted to update my account info. She started asking questions about my employment, I told her I'm not answering personal questions over the phone, if they want to update my information send me a request in the mail. She said this was standard procedure for credit card companies, I told her I've had multiple cards for twenty some years and no company had EVER cold called me like that asking for personal information. Got 2-3 more calls from them, I finally cut up the credit card, sent it back and told them to close the account. Got one more call, and she started to explain to me why they wanted the information, I told her I had closed the account. She said, "Can I just ask you one question?" I said no, I am not your customer, you don't need ANY information from me. Never got any more calls. Don't know to this day if it was an attempted scam, or legitimate call from the CC company. Have never before or since had one call asking for information over the phone, other than the occasional question of whether a charge was legitimate. [/QUOTE]
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