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<blockquote data-quote="Aries" data-source="post: 3543883" data-attributes="member: 44328"><p>While it is true that people are WAY more likely to post a complaint than a positive experience, it's also true that the more complainers there are, the more negative reviews you will see. If 99% of your customers are happy, you'll see an occasional bad review, if 40% if your customers are not happy, you'll see a lot more negative reviews.</p></blockquote><p></p>
[QUOTE="Aries, post: 3543883, member: 44328"] While it is true that people are WAY more likely to post a complaint than a positive experience, it's also true that the more complainers there are, the more negative reviews you will see. If 99% of your customers are happy, you'll see an occasional bad review, if 40% if your customers are not happy, you'll see a lot more negative reviews. [/QUOTE]
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