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The Water Cooler
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David Stanley Chevrolet in Norman: Frustrated/upset after a visit there today
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<blockquote data-quote="skatalite" data-source="post: 2238824" data-attributes="member: 6808"><p>I have an update about this:</p><p></p><p>Last week someone here on OSA PM'd me and told me she worked with the Norman Transcript's ad department and that the ad in question was a mistake on the paper's fault. She said a corrected ad would run, but didn't for-sure know when. I haven't heard from her since, but I imagine no corrected ad will be running considering the original was for a July 4 sale and the Fourth is long over.</p><p></p><p>I filed a complaint with the BBB the day this happened, and the general counsel for David Stanley replied and explained it was an error on the Norman Transcript's part, and that they'd be more than happy to send me copies of electronic communications they had with the paper, which would support their story.</p><p></p><p>I closed the complaint but remarked that Marcus, the salesman we were originally dealing with, shouldn't have told us the Spark we test drove was the one for sale, as indicated in the ad. He should have double checked before making that claim.</p><p></p><p>And you know, too bad about this. My wife and I were looking for something more economical for longer drives, and David Stanley missed out on our business, because we took our business elsewhere and bought a CNG-powered Honda Civic.</p></blockquote><p></p>
[QUOTE="skatalite, post: 2238824, member: 6808"] I have an update about this: Last week someone here on OSA PM'd me and told me she worked with the Norman Transcript's ad department and that the ad in question was a mistake on the paper's fault. She said a corrected ad would run, but didn't for-sure know when. I haven't heard from her since, but I imagine no corrected ad will be running considering the original was for a July 4 sale and the Fourth is long over. I filed a complaint with the BBB the day this happened, and the general counsel for David Stanley replied and explained it was an error on the Norman Transcript's part, and that they'd be more than happy to send me copies of electronic communications they had with the paper, which would support their story. I closed the complaint but remarked that Marcus, the salesman we were originally dealing with, shouldn't have told us the Spark we test drove was the one for sale, as indicated in the ad. He should have double checked before making that claim. And you know, too bad about this. My wife and I were looking for something more economical for longer drives, and David Stanley missed out on our business, because we took our business elsewhere and bought a CNG-powered Honda Civic. [/QUOTE]
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David Stanley Chevrolet in Norman: Frustrated/upset after a visit there today
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