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The Water Cooler
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Don't Waste Your Time with Dick's
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<blockquote data-quote="Road Runner" data-source="post: 1997248" data-attributes="member: 26081"><p>Dick's Sporting Goods is misleading us or maybe it is just false advertisement. One of their Black Friday ads said "50% entire stock of ammunition." The tree ornament graphic in the ad states, "buy one get one." Seemed clear to me and dozens of others in the check out line that the ammo was buy one box get one free. However, the items rung up as buy one box at regular price, get the second box half off. I showed the ad to the cashier and she agreed the system and ad did not agree. So, she took the issue to her manager. The guy at the register next to me was going through the exact same issue. Turns out the manager said he understood how we interpreted the ad the way we did, but that is not what was intended. We were kind, but firm in suggesting they fix the mistake by honoring what they advertised. Manager said they were not misleading or falsely advertising. Of course, we disagreed. We reminded the manager they were the new guy in town and Oklahomans spend a lot of money on our shooting sports. I then told him two things: 1) With his interpretation of Dick's "so called" door buster price, the ammo is more expensive than the competition and 2) he has this one chance to gain or lose me as a customer of Dick's. He chose not to do the right thing and I will never shop at Dick's again. Interesting enough, I checked Dicks online ads when I got home tonight and the ammo ad has been changed from the print ad. Inside the Christmas ornament, the wording has changed from "buy one get one" to "buy one get one 50% off."</p></blockquote><p></p>
[QUOTE="Road Runner, post: 1997248, member: 26081"] Dick's Sporting Goods is misleading us or maybe it is just false advertisement. One of their Black Friday ads said "50% entire stock of ammunition." The tree ornament graphic in the ad states, "buy one get one." Seemed clear to me and dozens of others in the check out line that the ammo was buy one box get one free. However, the items rung up as buy one box at regular price, get the second box half off. I showed the ad to the cashier and she agreed the system and ad did not agree. So, she took the issue to her manager. The guy at the register next to me was going through the exact same issue. Turns out the manager said he understood how we interpreted the ad the way we did, but that is not what was intended. We were kind, but firm in suggesting they fix the mistake by honoring what they advertised. Manager said they were not misleading or falsely advertising. Of course, we disagreed. We reminded the manager they were the new guy in town and Oklahomans spend a lot of money on our shooting sports. I then told him two things: 1) With his interpretation of Dick's "so called" door buster price, the ammo is more expensive than the competition and 2) he has this one chance to gain or lose me as a customer of Dick's. He chose not to do the right thing and I will never shop at Dick's again. Interesting enough, I checked Dicks online ads when I got home tonight and the ammo ad has been changed from the print ad. Inside the Christmas ornament, the wording has changed from "buy one get one" to "buy one get one 50% off." [/QUOTE]
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