E-mail from Larry Potterfield at Midway

This site may earn a commission from merchant affiliate links, including eBay, Amazon, and others.

ltdavel

Marksman
Special Hen
Joined
May 31, 2009
Messages
27
Reaction score
0
Location
Norman, OK
I sent an e-mail to Larry Potterfield CEO of Midway a couple of days ago just to express my frustration with how quickly primers disappear from his web site - like in 10 or 15 minutes. I've always been pretty happy with Midway's service and Larry seems like a stand up guy. I don't think he'd mind me quoting his reply:


"I am sorry primers are going so quickly. We put a 5000 primer limit per
customer to try and give as many customers as possible a chance, but we
are still selling out in minutes. Part of this is tied to the number of
primers we are getting in a shipment. Basically, no matter how many I
have on order they only send me what they can, when they can. Because of
the unprecedented demand for loaded ammunition, the factories are only
releasing components when they have a surplus over and above their own
production needs, so I may only get 20 or 50 thousand primers at a time.
When you consider we serve all 50 states, that is only 1000 primers per
state, not nearly enough to go around. As you might imagine, we sell out
quickly. Please accept my apology for the lack of stock, and I
appreciate your patience as the supply lines catch up with demand. The
good news is we are starting to get primers more often, compared to a
few months ago. I think we are starting to gain on the shortages. I will
also tell you something else, I am about to close on a deal with Fiocchi
to get some of their primers and may have those in the building this
week or the next. They are promising big numbers, so we will see. I hope
it will help get a lot of shooters back on the range. With summer here,
a lot of shooting competitions have started and the turnouts are lower
than last year, and that bothers me. These shortages are hard on our
sport, right at a time that we need to be getting more people involved.
While I have you, I want to personally thank you for your business, and
want you to know the entire MidwayUSA family, over 400 strong, is
looking forward to serving you for years to come."

Aim Straight,

Larry Potterfield
CEO
MidwayUSA
NRA Benefactor Member
 

AKmoose

Sharpshooter
Supporting Member
Special Hen Supporter
Joined
Jan 19, 2009
Messages
1,742
Reaction score
1,631
Location
McLoud
Yeah, great company to deal with.
They also sponsor Wednesday night at the range, should be on any time now.
 

okienate

Sharpshooter
Special Hen
Joined
Dec 31, 2007
Messages
868
Reaction score
0
Location
Edmond
Now I know why I keep ordering from him. It's called customer sevice and he knows what it is. Thanks for posting this.

:clap3:

Larry seems to be running a class act up there, but I have a "problem" with him...I'm addicted to the deals and service I've been able to find on his web site!!!:hypnotize:
 

omegis13

Sharpshooter
Special Hen
Joined
Nov 3, 2008
Messages
653
Reaction score
0
Location
Yukon
You know, this whole Obama scare/panic buying has gotten me thinking...Once all of this blows over, and as long as we still have access to guns and ammunition, I think many of the horders should be the first people to start taking non-gunowners/hoplophobes out to the range to show them what it's all about. If we are going to keep our hobby going, we've got to find a way to get new blood into the sport. I just don't think we can outbreed the non-gunowning population at this point, so it's time to start making conversions!

*edit*

Sorry that that was off topic. It's just that when I see that the problem has been caused by manufacturers having to dedicate their production more exclusively to the manufacturing and the necessity for rationing, it reminds me of all of the fear buying, hording, and gouging I have come to kind of resent. While I have yet to purchase anything from Midway, it is awesome to see any company that maintains that level of customer service, and I'll definitely keep them in mind when I'm ready for some shopping.
 

DanB

Sharpshooter
Special Hen
Joined
Sep 30, 2005
Messages
5,458
Reaction score
95
Location
Yukon, OK
I like the option that they notify you when product comes in. Managed to get some ammo for my rifle class i'll be taking in Sept.

Still haven't gotten an email on 22lr Oh well.

Saves me some shopping time. The website sill gives you issues from time to time. I just relate that to the volume of hits they get daily.
 

Latest posts

Top Bottom