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The Water Cooler
General Discussion
Giving credit where credit is due - Shinesty
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<blockquote data-quote="Snattlerake" data-source="post: 3849596" data-attributes="member: 44288"><p>Due to the location of my recent bout with shingles, I was desperate to lift and separate the boys to gain even a bit of relief. I was given to Shinesty, an underwear company that has a product that does just that. I just placed the order yesterday for two pair to hold my pair but I had some difficulty on their website 1. determining the size to order, (waist size you degenerates) because they were S, M, L, XL, and so on. I asked their chat what those sizes aligned with as far as inches of waist and they answered me with a chart. Wow! Customer service! </p><p>2. I was invited to get a promo code at checkout for a 12% discount for military which I did but the website didn't allow me to insert the code anywhere before the order was placed. The promo code box was greyed out, conveniently, and didn't work. I again opened a chat after I had placed the order giving them my order confirmation number and my Military promo code number. explaining the greyed out code box. WOW again! More customer service. I got an email from Paypal stating my refund was being processed for $8.00! I then looked at my email and got an email from Shinesty saying they were sorry and had adjusted my price.</p><p></p><p>Kudos to a good customer oriented company.</p><p></p><p>If these ball carriers work, I will be a return customer too.</p><p></p><p>[URL unfurl="true"]https://www.shinesty.com/collections/singles-ball-hammock-pouch-underwear[/URL]</p></blockquote><p></p>
[QUOTE="Snattlerake, post: 3849596, member: 44288"] Due to the location of my recent bout with shingles, I was desperate to lift and separate the boys to gain even a bit of relief. I was given to Shinesty, an underwear company that has a product that does just that. I just placed the order yesterday for two pair to hold my pair but I had some difficulty on their website 1. determining the size to order, (waist size you degenerates) because they were S, M, L, XL, and so on. I asked their chat what those sizes aligned with as far as inches of waist and they answered me with a chart. Wow! Customer service! 2. I was invited to get a promo code at checkout for a 12% discount for military which I did but the website didn't allow me to insert the code anywhere before the order was placed. The promo code box was greyed out, conveniently, and didn't work. I again opened a chat after I had placed the order giving them my order confirmation number and my Military promo code number. explaining the greyed out code box. WOW again! More customer service. I got an email from Paypal stating my refund was being processed for $8.00! I then looked at my email and got an email from Shinesty saying they were sorry and had adjusted my price. Kudos to a good customer oriented company. If these ball carriers work, I will be a return customer too. [URL unfurl="true"]https://www.shinesty.com/collections/singles-ball-hammock-pouch-underwear[/URL] [/QUOTE]
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