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Competition, Tactics & Training
Gun Club/Range Talk
GunWorld in OKC?!?
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<blockquote data-quote="pete156" data-source="post: 35797" data-attributes="member: 212"><p>I don't live in OKC, so I don't have anything to personally gripe about the place.</p><p></p><p>Customers should never need to "get to know the people" at a business before they feel like their being treated right. A business should always put it's best foot forward from the get go. If I don't like my first experience with a place, they will very rarely get a second chance to make it up.</p><p></p><p>We had an employee for 30yrs that had one of those personalities. I saw many a customer come through here and that a little offended at the way she spoke or acted towards them. She didn't mean anything by it, but it was just the way she was. Some of those same people did end up requesting her year after year because they did finally get used to her, but there were plenty that either never came back, complained, or requested another person when they made their appt. That never did sit well with me even though she was a wonderful woman. Unless a customer is truly being unreasonable then there is never an excuse for them leave here feeling as though they were treated rude or unfairly.</p><p></p><p>Also, some people, like me, don't want or like to haggle over prices. I've never been comfortable with it and if the price is too high then I just won't buy.</p></blockquote><p></p>
[QUOTE="pete156, post: 35797, member: 212"] I don't live in OKC, so I don't have anything to personally gripe about the place. Customers should never need to "get to know the people" at a business before they feel like their being treated right. A business should always put it's best foot forward from the get go. If I don't like my first experience with a place, they will very rarely get a second chance to make it up. We had an employee for 30yrs that had one of those personalities. I saw many a customer come through here and that a little offended at the way she spoke or acted towards them. She didn't mean anything by it, but it was just the way she was. Some of those same people did end up requesting her year after year because they did finally get used to her, but there were plenty that either never came back, complained, or requested another person when they made their appt. That never did sit well with me even though she was a wonderful woman. Unless a customer is truly being unreasonable then there is never an excuse for them leave here feeling as though they were treated rude or unfairly. Also, some people, like me, don't want or like to haggle over prices. I've never been comfortable with it and if the price is too high then I just won't buy. [/QUOTE]
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GunWorld in OKC?!?
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