Well I'm glad you had a good experience. That's 1 for H&H. I know there must be good employees and bad employees at every retail business. Some places just get more than their share. Consistently. I have 10 years retail management experience so I know it's hard, but usually "attitude reflects leadership" I don't intend to steer anyone away from H&H. Everyone should decide where they wish to business on their own. My $400+ loss on my scope tells me to go elsewhere.