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The Water Cooler
General Discussion
Hot water tank issue
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<blockquote data-quote="Fredkrueger100" data-source="post: 3262655" data-attributes="member: 24577"><p>Talked to the company this morning and was told to go to Lowe’s and get two new heating elements and that should fix the problem. They paid for them. It was weird, they told me the ones mine had were the elements that are bent. The ones I pulled out of my unit were straight. I bought the bent ones which are the ones they told me to get. Got them changed out earlier and filled that tank back up and turned it back on. It ran about 5 minutes and then did the same error code as before. So I called in again and was told the thermostat was bad. So they are sending me a new one because I can’t get it in stores. I had to pay for the shipping but not the part. I paid almost $30 to have it shipped next day so it should arrive on Tuesday. It better fix it or I am just gonna buy a new tank. Different brand of course. I won’t ever go for the top of the line again. If I had the normal thermostat I could have went to Lowe’s and got a replacement. All of this happened after the tech told me there thermostats are basically indestructible. That’s laughable. So for now it’s boil water to take a bath.</p></blockquote><p></p>
[QUOTE="Fredkrueger100, post: 3262655, member: 24577"] Talked to the company this morning and was told to go to Lowe’s and get two new heating elements and that should fix the problem. They paid for them. It was weird, they told me the ones mine had were the elements that are bent. The ones I pulled out of my unit were straight. I bought the bent ones which are the ones they told me to get. Got them changed out earlier and filled that tank back up and turned it back on. It ran about 5 minutes and then did the same error code as before. So I called in again and was told the thermostat was bad. So they are sending me a new one because I can’t get it in stores. I had to pay for the shipping but not the part. I paid almost $30 to have it shipped next day so it should arrive on Tuesday. It better fix it or I am just gonna buy a new tank. Different brand of course. I won’t ever go for the top of the line again. If I had the normal thermostat I could have went to Lowe’s and got a replacement. All of this happened after the tech told me there thermostats are basically indestructible. That’s laughable. So for now it’s boil water to take a bath. [/QUOTE]
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