Is this normal for an upper

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gfercaks33

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After around 40 minutes on hold I got in touch with palmetto, it took quite a bit of arguing because they were not comprehending what the issue is. They sent me a label and are taking a look at the upper.
 

gfercaks33

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Resolution here. I mailed the upper to them (I stripped it down and moved the barrel to a slick side upper). About a month later I got a large box with a new upper in it, I'm pretty happy I got a new one but there was no communication just randomly a box with packing paper and an upper.
 

dennishoddy

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Resolution here. I mailed the upper to them (I stripped it down and moved the barrel to a slick side upper). About a month later I got a large box with a new upper in it, I'm pretty happy I got a new one but there was no communication just randomly a box with packing paper and an upper.
Probably a way to get around admitting something was not right. Perfectly understandable.
 

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