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The Water Cooler
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<blockquote data-quote="TerryMiller" data-source="post: 3922952" data-attributes="member: 7900"><p>Well, we've made YET ANOTHER trip to Elk City to try to get everything in our RV home done. This trip was to be there when the guy came out to put an ice maker in the brand new refrigerator. That whole mess has been screwed up. We ordered it on Nov. 29 and it was delivered to the RV dealership on Dec. 8, however, the ice maker kit for the fridge came in a box with the fridge, but hadn't been installed. So, yesterday (yes, a week later), the service guy shows up and says that the wrong ice maker kit was included, and he took it back with him.</p><p></p><p>We went to Conn's (where we bought it) and asked about what could be done. We were contacted by the service manager of their service provider who said that he, personally, would go to Elk City to install the new ice maker. He said he would call around 8:00 am today to inform us when he was leaving for Elk City. So, we drove over to be there and we finally get a call at 9:30 am or so, in which he explains that the ice maker kit didn't come in this morning and that it "might" come in tomorrow.</p><p></p><p>Fed up with Conn's and their delivery and service providers, we went back to Conn's and told them to just refund us our money and send someone out to retrieve THEIR refrigerator. That has been done and we've notified the dealership of what fridge we want and they will order it from Best Buy. Hopefully, that can be in somewhere before or around the first of the year.</p><p></p><p>However, we did get one bit of good news. When the wife called the dealership to inform them of what we had done and that Conn's would be picking up their fridge, the lady told us that our LAST WINDOW had come in and that the service techs were installing it as we spoke. YeeHAW!!!!</p><p></p><p>Now, we just wait for the refrigerator (which comes with an ice maker) to come in and get installed, and then we can move back into our home.</p></blockquote><p></p>
[QUOTE="TerryMiller, post: 3922952, member: 7900"] Well, we've made YET ANOTHER trip to Elk City to try to get everything in our RV home done. This trip was to be there when the guy came out to put an ice maker in the brand new refrigerator. That whole mess has been screwed up. We ordered it on Nov. 29 and it was delivered to the RV dealership on Dec. 8, however, the ice maker kit for the fridge came in a box with the fridge, but hadn't been installed. So, yesterday (yes, a week later), the service guy shows up and says that the wrong ice maker kit was included, and he took it back with him. We went to Conn's (where we bought it) and asked about what could be done. We were contacted by the service manager of their service provider who said that he, personally, would go to Elk City to install the new ice maker. He said he would call around 8:00 am today to inform us when he was leaving for Elk City. So, we drove over to be there and we finally get a call at 9:30 am or so, in which he explains that the ice maker kit didn't come in this morning and that it "might" come in tomorrow. Fed up with Conn's and their delivery and service providers, we went back to Conn's and told them to just refund us our money and send someone out to retrieve THEIR refrigerator. That has been done and we've notified the dealership of what fridge we want and they will order it from Best Buy. Hopefully, that can be in somewhere before or around the first of the year. However, we did get one bit of good news. When the wife called the dealership to inform them of what we had done and that Conn's would be picking up their fridge, the lady told us that our LAST WINDOW had come in and that the service techs were installing it as we spoke. YeeHAW!!!! Now, we just wait for the refrigerator (which comes with an ice maker) to come in and get installed, and then we can move back into our home. [/QUOTE]
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