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The Water Cooler
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Pay attention to your bills!
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<blockquote data-quote="SlugSlinger" data-source="post: 3949484" data-attributes="member: 7248"><p>I should have caught this a long time ago. ONG has been billing me a city sales tax. Well I don't live in a city.</p><p></p><p>"Customer Service" told me I did live in a city and the charge was applicable. After spending maybe an hour total on the phone trying to correct this issue, I found the right group to determine that in fact I don't live in a city and that sales tax does not apply to me. They sent that information to billing to make the correction.</p><p></p><p>[ATTACH=full]340501[/ATTACH]</p><p></p><p></p><p></p><p>Here's my new balance after the billing correction was made.</p><p></p><p>[ATTACH=full]340499[/ATTACH]</p><p></p><p></p><p>I haven't seen an actual statement showing the calculation to determine the amount of credit owed to me, but based on my own calculations, ONG credited me $412.08. My balance before the credit was $189 and after is $(223.08). The difference is the $412.08.</p></blockquote><p></p>
[QUOTE="SlugSlinger, post: 3949484, member: 7248"] I should have caught this a long time ago. ONG has been billing me a city sales tax. Well I don't live in a city. "Customer Service" told me I did live in a city and the charge was applicable. After spending maybe an hour total on the phone trying to correct this issue, I found the right group to determine that in fact I don't live in a city and that sales tax does not apply to me. They sent that information to billing to make the correction. [ATTACH type="full" alt="1674145865796.png"]340501[/ATTACH] Here's my new balance after the billing correction was made. [ATTACH type="full" alt="1674145625863.png"]340499[/ATTACH] I haven't seen an actual statement showing the calculation to determine the amount of credit owed to me, but based on my own calculations, ONG credited me $412.08. My balance before the credit was $189 and after is $(223.08). The difference is the $412.08. [/QUOTE]
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