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The Water Cooler
General Discussion
Plastic Only, No Cash??? WTF???
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<blockquote data-quote="jakeman" data-source="post: 3369099" data-attributes="member: 10690"><p>I don't fault them for the policy, but I agree with you, it needs to be stated when quoting or discussing prices. The difference between perceived poor and excellent customer service is about expectations. As long as everyone has reasonable expectations, and everyone does their part correctly, nobody gets disappointed. </p><p></p><p>The company I work for suspended cash and check "cash sales" for a time during this deal. Either a CC or a Company charge account was required, but people with accounts were still mailing their monthly payments with a check, so I'm not sure of the whole point of the deal. </p><p></p><p>Strange times.</p></blockquote><p></p>
[QUOTE="jakeman, post: 3369099, member: 10690"] I don't fault them for the policy, but I agree with you, it needs to be stated when quoting or discussing prices. The difference between perceived poor and excellent customer service is about expectations. As long as everyone has reasonable expectations, and everyone does their part correctly, nobody gets disappointed. The company I work for suspended cash and check "cash sales" for a time during this deal. Either a CC or a Company charge account was required, but people with accounts were still mailing their monthly payments with a check, so I'm not sure of the whole point of the deal. Strange times. [/QUOTE]
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The Water Cooler
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Plastic Only, No Cash??? WTF???
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