Just thought I would make a quick note about our hometown company Rise Armament. I was coordinating and designing a group PCC build recently and we settled on the RAVE 140 trigger they have based on comparing my current one alongside some others.
Got my order in for 4 sets and found one missing screw for the anti-walk pins that it comes with. I suspect that it wasn't their fault --- the company I ordered through took a long time to get stuff to me and the packaging was somewhat suspect so I wouldn't be surprised it if got lost in transit.
Either way, I reached out to Rise and they cheerfully hooked me up with the missing screw and I even got myself a sweet coozie and sticker out of the deal. Just thought it was a pretty cool thing for our hometown company to be doing customer service right, especially when I don't think it was their fault that the screw was missing to begin with. Just makes me love their stuff that much more.
Got my order in for 4 sets and found one missing screw for the anti-walk pins that it comes with. I suspect that it wasn't their fault --- the company I ordered through took a long time to get stuff to me and the packaging was somewhat suspect so I wouldn't be surprised it if got lost in transit.
Either way, I reached out to Rise and they cheerfully hooked me up with the missing screw and I even got myself a sweet coozie and sticker out of the deal. Just thought it was a pretty cool thing for our hometown company to be doing customer service right, especially when I don't think it was their fault that the screw was missing to begin with. Just makes me love their stuff that much more.