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The Water Cooler
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Samsung Galaxy Tab?
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<blockquote data-quote="vvvvvvv" data-source="post: 1461813" data-attributes="member: 5151"><p>As a professional, my experience has been quite the opposite.</p><p></p><p>Have a problem with a "generic" PC? Replace the part yourself. Average turnaround time (if you keep spares of most parts on-hand): 10 minutes.</p><p></p><p>Have a problem with an Apple-branded PC? (And yes, that is what they are...) Arrange to ship or take it to an Apple store where an "Apple-certified technician" with quite the backlog will replace the part. Average turnaround time: 1 month. (Note: 4 dealings with Apple support might be statistically insignificant, but it is worth noting that this was 4 out of 20 <1-year-old Apple computers, which is approximately double the rate of failure compared to the "generic" PC's.)</p><p></p><p>As for quality... remember the official excuse for inexcusable design flaws in the iPhone 4, straight from Steve Jobs? "You're holding it wrong."</p></blockquote><p></p>
[QUOTE="vvvvvvv, post: 1461813, member: 5151"] As a professional, my experience has been quite the opposite. Have a problem with a "generic" PC? Replace the part yourself. Average turnaround time (if you keep spares of most parts on-hand): 10 minutes. Have a problem with an Apple-branded PC? (And yes, that is what they are...) Arrange to ship or take it to an Apple store where an "Apple-certified technician" with quite the backlog will replace the part. Average turnaround time: 1 month. (Note: 4 dealings with Apple support might be statistically insignificant, but it is worth noting that this was 4 out of 20 <1-year-old Apple computers, which is approximately double the rate of failure compared to the "generic" PC's.) As for quality... remember the official excuse for inexcusable design flaws in the iPhone 4, straight from Steve Jobs? "You're holding it wrong." [/QUOTE]
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