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The Water Cooler
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<blockquote data-quote="TeamTomlyn" data-source="post: 4139154" data-attributes="member: 46099"><p>Ha I was at the McAlester Lowes a few weeks ago and had that happen. I went to customer service asked for the manager. We roughly tallied up how much money I WAS NOT going to spend with them today because they didn't have a cashier. He told me they had self check out but refused to give me a discount; so that wasn't going to fly. I told him to enjoy restocking my things and I would order online; which reduces the need for his self checkout machines and useless management figures. </p><p></p><p>Another time I stood in line forever but asked 15 different employees that walked by if they were trained on the register and why it was taking so long. Its the manager/corporates fault was the common answer. Still no employee discounts for self check out. </p><p></p><p>I am pretty mild mannered and easy going guy but this is the hill I am willing to die on. I am so sick of customer service being a self serve issue.</p></blockquote><p></p>
[QUOTE="TeamTomlyn, post: 4139154, member: 46099"] Ha I was at the McAlester Lowes a few weeks ago and had that happen. I went to customer service asked for the manager. We roughly tallied up how much money I WAS NOT going to spend with them today because they didn't have a cashier. He told me they had self check out but refused to give me a discount; so that wasn't going to fly. I told him to enjoy restocking my things and I would order online; which reduces the need for his self checkout machines and useless management figures. Another time I stood in line forever but asked 15 different employees that walked by if they were trained on the register and why it was taking so long. Its the manager/corporates fault was the common answer. Still no employee discounts for self check out. I am pretty mild mannered and easy going guy but this is the hill I am willing to die on. I am so sick of customer service being a self serve issue. [/QUOTE]
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