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The Water Cooler
General Discussion
Service call fees are crazy rant!
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<blockquote data-quote="OKRuss" data-source="post: 3957879" data-attributes="member: 41777"><p>HUGE assumption on your part sklfco about not trying self repair just because I didn't explicitly state such. SMH.</p><p></p><p>I fully get the part about insurance and costs etc... but they didn't drive 30 miles to work on my softener. Guy was in the area so no special trip. IMO, I don't think it warranted a full $100 service charge. If there were parts involved or more tech time than 5 minutes, I would expect it to be more than $100 and gladly pay.</p><p></p><p>I now know what the issue was and can fix myself if ever happens again. I wasn't that knowledgeable about it prior to him coming out.</p><p></p><p>Not sure about more manageable as I use a leave in conditioner.</p></blockquote><p></p>
[QUOTE="OKRuss, post: 3957879, member: 41777"] HUGE assumption on your part sklfco about not trying self repair just because I didn't explicitly state such. SMH. I fully get the part about insurance and costs etc... but they didn't drive 30 miles to work on my softener. Guy was in the area so no special trip. IMO, I don't think it warranted a full $100 service charge. If there were parts involved or more tech time than 5 minutes, I would expect it to be more than $100 and gladly pay. I now know what the issue was and can fix myself if ever happens again. I wasn't that knowledgeable about it prior to him coming out. Not sure about more manageable as I use a leave in conditioner. [/QUOTE]
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