I guess ours is just different. In our RV home, we replaced the original RV refrigerator (operates on electric or gas) and put in Samsung 18 cu ft refrigerator. While it hasn't been quite 10 years yet (got it in 2012), we really haven't had much in the way of problems. We certainly haven't had to have anyone work on it, and our ice maker works just fine. Ours is one of the French style (two doors on top and freezer in drawer with the ice maker.)