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The Water Cooler
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<blockquote data-quote="OkieJoe72" data-source="post: 3997559" data-attributes="member: 48447"><p>Update to my original rant: Our local post office employee called me this morning and said that the mail was not delivered yet again today. She is frustrated just as much as the customers because she can’t get any kind of definite answer as to what is going on. Now, a few of the customers are getting very upset and taking out their frustration on her. Our postmaster for the area is based in Lawton so I decided to call and see what is going on. I dialed the local number, and after about 20 minutes of pressing buttons, the automated voice said that somebody would call me back. About an hour later, I received another automated call with more buttons to press. The last statement was that the wait time which was approximately 10 minutes, and it asked what kind of music that I wanted to hear while waiting. Needless to say my frustration level was pretty high, I almost threw my phone out the window when I heard that question. I finally heard a live voice come over the line, but I couldn’t believe what I was hearing. It was somebody from a call center that I can only assume was somewhere in India or Pakistan. It took the lady three tries to understand the zip code coming out of my Okie mouth. The whole process was a complete waste of time!</p></blockquote><p></p>
[QUOTE="OkieJoe72, post: 3997559, member: 48447"] Update to my original rant: Our local post office employee called me this morning and said that the mail was not delivered yet again today. She is frustrated just as much as the customers because she can’t get any kind of definite answer as to what is going on. Now, a few of the customers are getting very upset and taking out their frustration on her. Our postmaster for the area is based in Lawton so I decided to call and see what is going on. I dialed the local number, and after about 20 minutes of pressing buttons, the automated voice said that somebody would call me back. About an hour later, I received another automated call with more buttons to press. The last statement was that the wait time which was approximately 10 minutes, and it asked what kind of music that I wanted to hear while waiting. Needless to say my frustration level was pretty high, I almost threw my phone out the window when I heard that question. I finally heard a live voice come over the line, but I couldn’t believe what I was hearing. It was somebody from a call center that I can only assume was somewhere in India or Pakistan. It took the lady three tries to understand the zip code coming out of my Okie mouth. The whole process was a complete waste of time! [/QUOTE]
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