What's The Deal With Tag Agents?

Robert W Underwood

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I don't know if I've mentioned this before now, but we went in to arrange for clear title on our RV after we got it paid off. The lady in the tag agency told us that "they" (presuming the legislature) wanted to do away with the tag agents in the state and have one place per county for folks to do their tags and stuff. Maybe Oklahoma, Tulsa, and perhaps the county in which Lawton is located will have more than one, but who knows?

That will be a nightmare situation from my way of thinking.
Would that be like the DMV in other states?
 

TerryMiller

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Would that be like the DMV in other states?

No. DMV here in Oklahoma has minimal offices at which one does tags, takes tests for drivers licenses, and other matters. There are WAY MORE tag agencies in the state, with even some smaller cities having more than one agency. Not all tag agencies do driver's licenses, and so far as I know, none at all do testing for driver's licenses.

They are working with on online source from the DMV and/or the Oklahoma Tax Commission, which I think is the primary entity in charge of car tags.
 

Shadowrider

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Called the tag agency I've went to for years and they said to show up before opening and get in line, "that way you MIGHT get in before our quota is gone". Called another and got basically the same story. 'Eff that! Ain't nobody got time for that. I did it online. Got my license in about 5 weeks. Pitiful....
 

joegrizzy

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well F me i let mine expire on 4/30 without noticing and HOLY BALLS did i make a mistake.

i've got two firearms waiting at the local pawn shop; thought i would hit the tag agency that is right next to the pawn shop and take care of it.

i walked in and there was a couple (so only one person) being served at the drivers license counter, with one old woman seated. there were 3 employees in the dl section (one of them imo doing nothing).

the couple were going thru some form of abuse about not having correct forms, having PO boxes instead of physical addresses, etc. so they served the old lady. still one employee doing nothing.

the woman serving the old woman is very rude; the old woman clearly suffers from RA and has a hard time manipulating her hands/fingers onto the touch pad for scanning. the employee is EXTREMELY RUDE to her to the point the old woman finally yells out "I'M TRYING!"

eventually employee serving old lady finishes and asks me what she can do for me.

i said i need a drivers license renewal.

she asks if i have an appointment.

i gesture around at the TWO other people in the tag agency and say "do....do I need one?"

ALL of the employees TURN AROUND EN MASSE and engage me about how "IT'S NOT HOW IT USED TO BE!"

so they basically tell me it's $5 to make an appointment; the next available appointment is 3 weeks out.
i can fill out the online renewal form **but the wait time is one year.** she literally told me i would wait **one f'n year** to get my drivers license renewed by online form and then mail.

so i asked the old woman if she had an appointment and she very politely with a smile told me "no!"
right at this moment, someone else came in.
i asked them if they had the next appointment; they said "yes".
the woman told me she couldn't guarantee that i would get served today (this was about 2:30 pm) but if i waited at least 45 minutes there might a chance.
i told her if it was wait 45 minutes or stay until they were closed ***OR WAITING AN ENTIRE YEAR*** obviously i would just sit and smile at them for the rest of the afternoon.

so i did.
no one else came.

i swear to you.
i SWEAR
they just slow walked it.
these ladies, 8 in total, all women, were doing N O T H I N G
i was there
i was waiting
i needed service
but i didn't have the $5 "appointment"
so i couldn't be served
they could do nothing
i could do nothing

it was sheer dystopia.

after about the proverbial 45 minutes another employee appears and comes over the DL side.
she asks if she can help me.
here we go.
she asks to look at my dl.
she takes it.
but then
she does nothing
she just gives me the same rigmarole
but i tell her "well i mean, i guess if i don't get served when you close, i'm going to ask for that dl back because i'd rather have my expired by a few days one than none at all...."
she just laughs
so i back down and wait another 30-45 or so. it's around 3:30 now.


and then
AND THEN
look, i know who i am. i'm a guy who notices fine details and can't turn off the paranoia factor. that's evolved in some people's dna for a reason, but i digress.
i've noticed that while these women are all doing nothing; they are INTENTIONALLY doing nothing.
i hear something about "sign on door"
i notice no one is coming in, for drivers licenses or tags
i notice the women working are all starting to group around each other and their emotions all go from very bitchy and rude to almost instant joy.
still, just that one couple (only one person being served) and one other person (still hasn't been served either, even tho they had the actual appointment), and me.
4 employees now working in the DL area; one of them serving the couple that were there from when i came in (now being told there basically nothing they could do for them), 3 of them doing nothing, two people waiting (myself included).

another person comes in
she sees us sitting and asks me if i'm here for a DL
i tell her "yes, but i don't have an appointment, so you're probably up"
she nervously kinda smiles and sits down.
one employee finally serves guy who came in while i was asking about appointments and whatnot; he'd been waiting close an hour if not more at this point even tho he had an appointment, even tho there were 3 employees doing NOTHING

one of the employees from the tag section comes over and quietly says something to the ONLY woman working the actual DL side. she makes some remark about how "she's always the LAST ONE TO KNOW THE GOOD NEWS!"

i see an employee walking towards the doors with three sheets of paper and some tape.

i understand what's happening.

they don't say a word to the people waiting.
but i know what's happening.

i say quietly but abruptly... "wait a minute.....are....are you closing now? you told me to wait until 6 and i don't mind....."
no one responds to me.

eventually a woman returns my expired by 4 days DL and says "we are closing early due the weather, maybe you come back tomorrow and maybe we can help then?"

so i drove off.

what
the
hell
is
happening

a year wait?
$5 appointment extortion?
strictly following "appointment only schedule"
but closing two hours early, much to the SHEER JOY of the employees, when it gets cloudy?!

needless to say; someone please tell me which small town i can drive to and get a drivers license like tomorrow.
 

joegrizzy

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I called the pawn shop and thankfully the guy told me he would hold for me as long as needed. i've been using him for years, so i'm glad he's cool.

holy crap tho what a #*!&show.
 

joegrizzy

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okay so i found this:


>There has also been some confusion over whether an expired driver’s license can satisfy the GCA requirement. If the law of the State that issued the driver’s license provides that a driver’s license is valid after the expiration date, either for a certain period of time or for a certain category of persons, such as military personnel, then the license qualifies as a valid identification document for GCA purposes for that period of time or for that class of persons. This will not be a common occurrence. If you are not certain of the validity of an expired license in your State, we suggest you contact your State’s Department of Motor Vehicles. If you are still uncertain about the validity and acceptance of an expired license for GCA purposes, contact your local ATF office

atf ruling expired license special case grace period.PNG


so from what i can tell, if the state is honoring any kind of "grace period" on expired licenses, they would still satisfy the GCA and would be acceptable for a 4473.

now if only i could find proof of the grace period and the pawn shop guy is willing to roll the dice. his ass not mine so i get it. but i seem...this seems legit and i honestly expect it wouldn't flag NICS.
 

wawazat

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Stories like yours seem to be the norm at tag agencies, not the exception. I have noticed much better service at post offices in the past few years than I did 15 years ago or I would lump them in too.

Those experiences keep me from feeling bad for anyone when they mention closing them all down and just opening state run DMV supercenters.
 

Oklahomabassin

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well F me i let mine expire on 4/30 without noticing and HOLY BALLS did i make a mistake.

i've got two firearms waiting at the local pawn shop; thought i would hit the tag agency that is right next to the pawn shop and take care of it.

i walked in and there was a couple (so only one person) being served at the drivers license counter, with one old woman seated. there were 3 employees in the dl section (one of them imo doing nothing).

the couple were going thru some form of abuse about not having correct forms, having PO boxes instead of physical addresses, etc. so they served the old lady. still one employee doing nothing.

the woman serving the old woman is very rude; the old woman clearly suffers from RA and has a hard time manipulating her hands/fingers onto the touch pad for scanning. the employee is EXTREMELY RUDE to her to the point the old woman finally yells out "I'M TRYING!"

eventually employee serving old lady finishes and asks me what she can do for me.

i said i need a drivers license renewal.

she asks if i have an appointment.

i gesture around at the TWO other people in the tag agency and say "do....do I need one?"

ALL of the employees TURN AROUND EN MASSE and engage me about how "IT'S NOT HOW IT USED TO BE!"

so they basically tell me it's $5 to make an appointment; the next available appointment is 3 weeks out.
i can fill out the online renewal form **but the wait time is one year.** she literally told me i would wait **one f'n year** to get my drivers license renewed by online form and then mail.

so i asked the old woman if she had an appointment and she very politely with a smile told me "no!"
right at this moment, someone else came in.
i asked them if they had the next appointment; they said "yes".
the woman told me she couldn't guarantee that i would get served today (this was about 2:30 pm) but if i waited at least 45 minutes there might a chance.
i told her if it was wait 45 minutes or stay until they were closed ***OR WAITING AN ENTIRE YEAR*** obviously i would just sit and smile at them for the rest of the afternoon.

so i did.
no one else came.

i swear to you.
i SWEAR
they just slow walked it.
these ladies, 8 in total, all women, were doing N O T H I N G
i was there
i was waiting
i needed service
but i didn't have the $5 "appointment"
so i couldn't be served
they could do nothing
i could do nothing

it was sheer dystopia.

after about the proverbial 45 minutes another employee appears and comes over the DL side.
she asks if she can help me.
here we go.
she asks to look at my dl.
she takes it.
but then
she does nothing
she just gives me the same rigmarole
but i tell her "well i mean, i guess if i don't get served when you close, i'm going to ask for that dl back because i'd rather have my expired by a few days one than none at all...."
she just laughs
so i back down and wait another 30-45 or so. it's around 3:30 now.


and then
AND THEN
look, i know who i am. i'm a guy who notices fine details and can't turn off the paranoia factor. that's evolved in some people's dna for a reason, but i digress.
i've noticed that while these women are all doing nothing; they are INTENTIONALLY doing nothing.
i hear something about "sign on door"
i notice no one is coming in, for drivers licenses or tags
i notice the women working are all starting to group around each other and their emotions all go from very bitchy and rude to almost instant joy.
still, just that one couple (only one person being served) and one other person (still hasn't been served either, even tho they had the actual appointment), and me.
4 employees now working in the DL area; one of them serving the couple that were there from when i came in (now being told there basically nothing they could do for them), 3 of them doing nothing, two people waiting (myself included).

another person comes in
she sees us sitting and asks me if i'm here for a DL
i tell her "yes, but i don't have an appointment, so you're probably up"
she nervously kinda smiles and sits down.
one employee finally serves guy who came in while i was asking about appointments and whatnot; he'd been waiting close an hour if not more at this point even tho he had an appointment, even tho there were 3 employees doing NOTHING

one of the employees from the tag section comes over and quietly says something to the ONLY woman working the actual DL side. she makes some remark about how "she's always the LAST ONE TO KNOW THE GOOD NEWS!"

i see an employee walking towards the doors with three sheets of paper and some tape.

i understand what's happening.

they don't say a word to the people waiting.
but i know what's happening.

i say quietly but abruptly... "wait a minute.....are....are you closing now? you told me to wait until 6 and i don't mind....."
no one responds to me.

eventually a woman returns my expired by 4 days DL and says "we are closing early due the weather, maybe you come back tomorrow and maybe we can help then?"

so i drove off.

what
the
hell
is
happening

a year wait?
$5 appointment extortion?
strictly following "appointment only schedule"
but closing two hours early, much to the SHEER JOY of the employees, when it gets cloudy?!

needless to say; someone please tell me which small town i can drive to and get a drivers license like tomorrow.
Hinton
 

joegrizzy

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making a day trip to the wichitas tomorrow. i might hit hinton on the way out and not take the turnpike. i could hit them early in the morning and hopefully be done.

or just drive out one day.

it's bs that they are like "well come back tomorrow and wait all day and *maybe* we'll find **15 friggin minutes** to snap your picture and fill out one form"

it takes no time at all. they aren't even busy. it's just a boondoggle.
 

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