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The Water Cooler
General Discussion
What's The Deal With Tag Agents?
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<blockquote data-quote="joegrizzy" data-source="post: 3774072" data-attributes="member: 45524"><p>well F me i let mine expire on 4/30 without noticing and HOLY BALLS did i make a mistake. </p><p></p><p>i've got two firearms waiting at the local pawn shop; thought i would hit the tag agency that is right next to the pawn shop and take care of it. </p><p></p><p>i walked in and there was a couple (so only one person) being served at the drivers license counter, with one old woman seated. there were 3 employees in the dl section (one of them imo doing nothing). </p><p></p><p>the couple were going thru some form of abuse about not having correct forms, having PO boxes instead of physical addresses, etc. so they served the old lady. still one employee doing nothing.</p><p></p><p>the woman serving the old woman is very rude; the old woman clearly suffers from RA and has a hard time manipulating her hands/fingers onto the touch pad for scanning. the employee is EXTREMELY RUDE to her to the point the old woman finally yells out "I'M TRYING!"</p><p></p><p>eventually employee serving old lady finishes and asks me what she can do for me. </p><p></p><p>i said i need a drivers license renewal. </p><p></p><p>she asks if i have an appointment. </p><p></p><p>i gesture around at the TWO other people in the tag agency and say "do....do I need one?" </p><p></p><p>ALL of the employees TURN AROUND EN MASSE and engage me about how "IT'S NOT HOW IT USED TO BE!"</p><p></p><p>so they basically tell me it's $5 to make an appointment; the next available appointment is 3 weeks out. </p><p>i can fill out the online renewal form **but the wait time is one year.** she literally told me i would wait **one f'n year** to get my drivers license renewed by online form and then mail. </p><p></p><p>so i asked the old woman if she had an appointment and she very politely with a smile told me "no!" </p><p>right at this moment, someone else came in. </p><p>i asked them if they had the next appointment; they said "yes".</p><p>the woman told me she couldn't guarantee that i would get served today (this was about 2:30 pm) but if i waited at least 45 minutes there might a chance. </p><p>i told her if it was wait 45 minutes or stay until they were closed ***OR WAITING AN ENTIRE YEAR*** obviously i would just sit and smile at them for the rest of the afternoon.</p><p></p><p>so i did. </p><p>no one else came. </p><p></p><p>i swear to you.</p><p>i SWEAR</p><p>they just slow walked it.</p><p>these ladies, 8 in total, all women, were doing N O T H I N G</p><p>i was there</p><p>i was waiting</p><p>i needed service</p><p>but i didn't have the $5 "appointment"</p><p>so i couldn't be served</p><p>they could do nothing</p><p>i could do nothing</p><p></p><p>it was sheer dystopia. </p><p></p><p>after about the proverbial 45 minutes another employee appears and comes over the DL side. </p><p>she asks if she can help me. </p><p>here we go. </p><p>she asks to look at my dl.</p><p>she takes it.</p><p>but then</p><p>she does nothing</p><p>she just gives me the same rigmarole</p><p>but i tell her "well i mean, i guess if i don't get served when you close, i'm going to ask for that dl back because i'd rather have my expired by a few days one than none at all...."</p><p>she just laughs </p><p>so i back down and wait another 30-45 or so. it's around 3:30 now. </p><p></p><p> </p><p>and then</p><p>AND THEN</p><p>look, i know who i am. i'm a guy who notices fine details and can't turn off the paranoia factor. that's evolved in some people's dna for a reason, but i digress. </p><p>i've noticed that while these women are all doing nothing; they are INTENTIONALLY doing nothing. </p><p>i hear something about "sign on door"</p><p>i notice no one is coming in, for drivers licenses or tags</p><p>i notice the women working are all starting to group around each other and their emotions all go from very bitchy and rude to almost instant joy. </p><p>still, just that one couple (only one person being served) and one other person (still hasn't been served either, even tho they had the actual appointment), and me. </p><p>4 employees now working in the DL area; one of them serving the couple that were there from when i came in (now being told there basically nothing they could do for them), 3 of them doing nothing, two people waiting (myself included). </p><p></p><p>another person comes in</p><p>she sees us sitting and asks me if i'm here for a DL</p><p>i tell her "yes, but i don't have an appointment, so you're probably up"</p><p>she nervously kinda smiles and sits down. </p><p>one employee finally serves guy who came in while i was asking about appointments and whatnot; he'd been waiting close an hour if not more at this point even tho he had an appointment, even tho there were 3 employees doing NOTHING</p><p></p><p>one of the employees from the tag section comes over and quietly says something to the ONLY woman working the actual DL side. she makes some remark about how "she's always the LAST ONE TO KNOW THE GOOD NEWS!" </p><p></p><p>i see an employee walking towards the doors with three sheets of paper and some tape. </p><p></p><p>i understand what's happening.</p><p></p><p>they don't say a word to the people waiting.</p><p>but i know what's happening. </p><p></p><p>i say quietly but abruptly... "wait a minute.....are....are you closing now? you told me to wait until 6 and i don't mind....."</p><p>no one responds to me. </p><p></p><p>eventually a woman returns my expired by 4 days DL and says "we are closing early due the weather, maybe you come back tomorrow and maybe we can help then?"</p><p></p><p>so i drove off. </p><p></p><p>what</p><p>the</p><p>hell</p><p>is</p><p>happening</p><p></p><p>a year wait?</p><p>$5 appointment extortion?</p><p>strictly following "appointment only schedule"</p><p>but closing two hours early, much to the SHEER JOY of the employees, when it gets cloudy?!</p><p></p><p>needless to say; someone please tell me which small town i can drive to and get a drivers license like tomorrow.</p></blockquote><p></p>
[QUOTE="joegrizzy, post: 3774072, member: 45524"] well F me i let mine expire on 4/30 without noticing and HOLY BALLS did i make a mistake. i've got two firearms waiting at the local pawn shop; thought i would hit the tag agency that is right next to the pawn shop and take care of it. i walked in and there was a couple (so only one person) being served at the drivers license counter, with one old woman seated. there were 3 employees in the dl section (one of them imo doing nothing). the couple were going thru some form of abuse about not having correct forms, having PO boxes instead of physical addresses, etc. so they served the old lady. still one employee doing nothing. the woman serving the old woman is very rude; the old woman clearly suffers from RA and has a hard time manipulating her hands/fingers onto the touch pad for scanning. the employee is EXTREMELY RUDE to her to the point the old woman finally yells out "I'M TRYING!" eventually employee serving old lady finishes and asks me what she can do for me. i said i need a drivers license renewal. she asks if i have an appointment. i gesture around at the TWO other people in the tag agency and say "do....do I need one?" ALL of the employees TURN AROUND EN MASSE and engage me about how "IT'S NOT HOW IT USED TO BE!" so they basically tell me it's $5 to make an appointment; the next available appointment is 3 weeks out. i can fill out the online renewal form **but the wait time is one year.** she literally told me i would wait **one f'n year** to get my drivers license renewed by online form and then mail. so i asked the old woman if she had an appointment and she very politely with a smile told me "no!" right at this moment, someone else came in. i asked them if they had the next appointment; they said "yes". the woman told me she couldn't guarantee that i would get served today (this was about 2:30 pm) but if i waited at least 45 minutes there might a chance. i told her if it was wait 45 minutes or stay until they were closed ***OR WAITING AN ENTIRE YEAR*** obviously i would just sit and smile at them for the rest of the afternoon. so i did. no one else came. i swear to you. i SWEAR they just slow walked it. these ladies, 8 in total, all women, were doing N O T H I N G i was there i was waiting i needed service but i didn't have the $5 "appointment" so i couldn't be served they could do nothing i could do nothing it was sheer dystopia. after about the proverbial 45 minutes another employee appears and comes over the DL side. she asks if she can help me. here we go. she asks to look at my dl. she takes it. but then she does nothing she just gives me the same rigmarole but i tell her "well i mean, i guess if i don't get served when you close, i'm going to ask for that dl back because i'd rather have my expired by a few days one than none at all...." she just laughs so i back down and wait another 30-45 or so. it's around 3:30 now. and then AND THEN look, i know who i am. i'm a guy who notices fine details and can't turn off the paranoia factor. that's evolved in some people's dna for a reason, but i digress. i've noticed that while these women are all doing nothing; they are INTENTIONALLY doing nothing. i hear something about "sign on door" i notice no one is coming in, for drivers licenses or tags i notice the women working are all starting to group around each other and their emotions all go from very bitchy and rude to almost instant joy. still, just that one couple (only one person being served) and one other person (still hasn't been served either, even tho they had the actual appointment), and me. 4 employees now working in the DL area; one of them serving the couple that were there from when i came in (now being told there basically nothing they could do for them), 3 of them doing nothing, two people waiting (myself included). another person comes in she sees us sitting and asks me if i'm here for a DL i tell her "yes, but i don't have an appointment, so you're probably up" she nervously kinda smiles and sits down. one employee finally serves guy who came in while i was asking about appointments and whatnot; he'd been waiting close an hour if not more at this point even tho he had an appointment, even tho there were 3 employees doing NOTHING one of the employees from the tag section comes over and quietly says something to the ONLY woman working the actual DL side. she makes some remark about how "she's always the LAST ONE TO KNOW THE GOOD NEWS!" i see an employee walking towards the doors with three sheets of paper and some tape. i understand what's happening. they don't say a word to the people waiting. but i know what's happening. i say quietly but abruptly... "wait a minute.....are....are you closing now? you told me to wait until 6 and i don't mind....." no one responds to me. eventually a woman returns my expired by 4 days DL and says "we are closing early due the weather, maybe you come back tomorrow and maybe we can help then?" so i drove off. what the hell is happening a year wait? $5 appointment extortion? strictly following "appointment only schedule" but closing two hours early, much to the SHEER JOY of the employees, when it gets cloudy?! needless to say; someone please tell me which small town i can drive to and get a drivers license like tomorrow. [/QUOTE]
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