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The Water Cooler
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What's the most fouled up business/group you deal with?
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<blockquote data-quote="0 0 0" data-source="post: 3524663" data-attributes="member: 3568"><p>Air Comfort Solutions. 12 Years ago my furnace went out. I called the old company,(unknown to me who went out of business), which was bought by Air Comfort. They came out, told me my furnace was obsolete and unable to find repair parts. Then offered to put in a new system, and if I bought the most expensive, they could start that day. Because of forecast weather,i.e. winter storm warning I agree. Later they add charges because they have to bring the house up to code, and do more work. Later I find out that repair parts were available, and that because the house was GRANDFATHERED in, did not need to brought up to code. I filed complaints with BBB, Oklahoma Contractors licensing and others. Air Comfort then sent out a convicted felon to try to intimidate me. Because I was bigger than him, and HAD witnesses, he backed down. Later, AFTER, I refused to pay for extended coverage, they told me that because the furnace was out of warranty,(3 months from installation), I was not eligible for a return/refund. BBB asked if I wanted arbitration. I agreed, but BBB never followed through despite continued requests for arbitration from me.</p></blockquote><p></p>
[QUOTE="0 0 0, post: 3524663, member: 3568"] Air Comfort Solutions. 12 Years ago my furnace went out. I called the old company,(unknown to me who went out of business), which was bought by Air Comfort. They came out, told me my furnace was obsolete and unable to find repair parts. Then offered to put in a new system, and if I bought the most expensive, they could start that day. Because of forecast weather,i.e. winter storm warning I agree. Later they add charges because they have to bring the house up to code, and do more work. Later I find out that repair parts were available, and that because the house was GRANDFATHERED in, did not need to brought up to code. I filed complaints with BBB, Oklahoma Contractors licensing and others. Air Comfort then sent out a convicted felon to try to intimidate me. Because I was bigger than him, and HAD witnesses, he backed down. Later, AFTER, I refused to pay for extended coverage, they told me that because the furnace was out of warranty,(3 months from installation), I was not eligible for a return/refund. BBB asked if I wanted arbitration. I agreed, but BBB never followed through despite continued requests for arbitration from me. [/QUOTE]
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The Water Cooler
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