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The Water Cooler
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What's the most fouled up business/group you deal with?
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<blockquote data-quote="CutBaitNBlowSh*tUp4ALivin" data-source="post: 3525032" data-attributes="member: 2106"><p>ATT.</p><p>When I moved out to Mustang I got the ATT bundle. I was pissed when they wanted $6 a month to not be listed in their digital and paper phone books, so I started looking elsewhere.</p><p>I couldn't get anyone on the phone until the day after my Cox services had been installed.</p><p>They told me that I could not cancel my services because the social I gave didn't match the social on file.</p><p>Yep. They typoed my social when I started service.</p><p>I called daily for a week, on day two, before I would give my info "to access the account", I would request that the call be recorded. I went thru my spiel for 7 days in a row, and on day 7 I asked to be transferred above the supervisor I was on with. After having HIM say "yes sir, at your request this call is being recorded", after trying again to cancel and being told I couldn't because of the social, I told him that I had been trying to cancel service for 7 days and this was my official notice that I was no longer their customer, and their equipment would be in a cardboard box on my porch.</p><p>"Sir, you can't do that!"</p><p>"It's already been done. Apparently *I'M* not the customer you signed up for the service. Thank you, have a nice day."</p><p>Five days later I received a "final bill" and a prepaid label for the equipment. The bill was post dated for a full billing period, which wouldn't have happened, but it reset during the week I had been trying to cancel service. I called them back, and using my calculations, paid the bill for those 7 days. They asked about the other balance. I told them to do whatever they wanted with it. They immediately offered to drop it to $64. I politely passed paying that and ended the call.</p><p>One month later, receive a PAST DUE bill. I filed it away with no intent of paying. Same thing next month. The next month, a bill from a collections agency. I called and notified them that it wasn't my bill, social didn't match. They never contacted me again.</p><p>The debt was sold FIVE MORE TIMES.</p><p>After getting a collection notice from the next company, I'd call and say the same thing. </p><p>Not my debt.</p><p>Apparently the sixth collections agency just dropped it.</p><p>Still $64.</p><p>But now my credit is DOVA'D.</p><p>A couple years later, I learned that you can dispute anything on your credit report.</p><p>I disputed all six collectors, plus the original ATT ding on my report as "not valid debt, not my social security number".</p><p>It took about a week and everything remotely related to ATT was wiped from every credit report I can view.</p><p>Att sends me letters once a month now to get me to come back. Can't get the letters to stop because I don't have an account. We use them for kindling for the fire pit now.</p><p>Sorry, this was quite the lengthy post, but at least it has a happy ending.</p></blockquote><p></p>
[QUOTE="CutBaitNBlowSh*tUp4ALivin, post: 3525032, member: 2106"] ATT. When I moved out to Mustang I got the ATT bundle. I was pissed when they wanted $6 a month to not be listed in their digital and paper phone books, so I started looking elsewhere. I couldn't get anyone on the phone until the day after my Cox services had been installed. They told me that I could not cancel my services because the social I gave didn't match the social on file. Yep. They typoed my social when I started service. I called daily for a week, on day two, before I would give my info "to access the account", I would request that the call be recorded. I went thru my spiel for 7 days in a row, and on day 7 I asked to be transferred above the supervisor I was on with. After having HIM say "yes sir, at your request this call is being recorded", after trying again to cancel and being told I couldn't because of the social, I told him that I had been trying to cancel service for 7 days and this was my official notice that I was no longer their customer, and their equipment would be in a cardboard box on my porch. "Sir, you can't do that!" "It's already been done. Apparently *I'M* not the customer you signed up for the service. Thank you, have a nice day." Five days later I received a "final bill" and a prepaid label for the equipment. The bill was post dated for a full billing period, which wouldn't have happened, but it reset during the week I had been trying to cancel service. I called them back, and using my calculations, paid the bill for those 7 days. They asked about the other balance. I told them to do whatever they wanted with it. They immediately offered to drop it to $64. I politely passed paying that and ended the call. One month later, receive a PAST DUE bill. I filed it away with no intent of paying. Same thing next month. The next month, a bill from a collections agency. I called and notified them that it wasn't my bill, social didn't match. They never contacted me again. The debt was sold FIVE MORE TIMES. After getting a collection notice from the next company, I'd call and say the same thing. Not my debt. Apparently the sixth collections agency just dropped it. Still $64. But now my credit is DOVA'D. A couple years later, I learned that you can dispute anything on your credit report. I disputed all six collectors, plus the original ATT ding on my report as "not valid debt, not my social security number". It took about a week and everything remotely related to ATT was wiped from every credit report I can view. Att sends me letters once a month now to get me to come back. Can't get the letters to stop because I don't have an account. We use them for kindling for the fire pit now. Sorry, this was quite the lengthy post, but at least it has a happy ending. [/QUOTE]
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