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The Water Cooler
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whats up with the pharmacies lately?
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<blockquote data-quote="technetium-99m" data-source="post: 1665078" data-attributes="member: 3615"><p>I'm not going to try to make excuses for pharmacies being slow but the breakdown posted above for filling timeline is spot on. I can't tell you how many times I left as an intern with the pharmacist staying behind to verify 50+ prescriptions that he/she didn't make it to that day. Every retail gig I went to ran 1/2 to 1 hour behind, no one got a meal break and restroom breaks were few and far between. Imagine doing a job that can really hurt someone if you screw up all the while you've had to visit the facilities for the last three hours. As far as authorizations go, once it's out of the pharmacies hands you are at the whim of your physician's office and your insurance company. I've seen them take a week from start to the patient getting medication. </p><p></p><p>The following are GT's three tips for avoiding most headaches at the pharmacy (not necessarily directed at the OP, but for general information).</p><p></p><p>1. Take the list of preferred medications (the one that's generally divided into three tiers) from your insurance with you to the doctor. Try to engage him/her about what they will write for coming off the preferred list, lowest tier, whatever they call it.</p><p></p><p>2. Call in refills before you are out. This goes double for when you don't have anymore refills left. The pharmacy will not hear back from the doctor's office that day, I promise and Oklahoma gives the pharmacist no legal standing to help you out. </p><p></p><p>3. Find a pharmacy that is as slow as possible (general rule, not absolute). Going to the 800 script a day place that is a mile closer to your house can be a bad idea for reasons already listed in this thread. In general the independents I have been with will be more apt to fill the scripts of the people who are waiting in the pharmacy right then and there with you getting your medication on the first trip there not the second. Chains could not care less about the actual volume of work the store has; unless you process an insane amount of scripts a day there will almost always be one pharmacist and two techs there, they may or may not have a cashier.</p></blockquote><p></p>
[QUOTE="technetium-99m, post: 1665078, member: 3615"] I'm not going to try to make excuses for pharmacies being slow but the breakdown posted above for filling timeline is spot on. I can't tell you how many times I left as an intern with the pharmacist staying behind to verify 50+ prescriptions that he/she didn't make it to that day. Every retail gig I went to ran 1/2 to 1 hour behind, no one got a meal break and restroom breaks were few and far between. Imagine doing a job that can really hurt someone if you screw up all the while you've had to visit the facilities for the last three hours. As far as authorizations go, once it's out of the pharmacies hands you are at the whim of your physician's office and your insurance company. I've seen them take a week from start to the patient getting medication. The following are GT's three tips for avoiding most headaches at the pharmacy (not necessarily directed at the OP, but for general information). 1. Take the list of preferred medications (the one that's generally divided into three tiers) from your insurance with you to the doctor. Try to engage him/her about what they will write for coming off the preferred list, lowest tier, whatever they call it. 2. Call in refills before you are out. This goes double for when you don't have anymore refills left. The pharmacy will not hear back from the doctor's office that day, I promise and Oklahoma gives the pharmacist no legal standing to help you out. 3. Find a pharmacy that is as slow as possible (general rule, not absolute). Going to the 800 script a day place that is a mile closer to your house can be a bad idea for reasons already listed in this thread. In general the independents I have been with will be more apt to fill the scripts of the people who are waiting in the pharmacy right then and there with you getting your medication on the first trip there not the second. Chains could not care less about the actual volume of work the store has; unless you process an insane amount of scripts a day there will almost always be one pharmacist and two techs there, they may or may not have a cashier. [/QUOTE]
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