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The Range
Rifle & Shotgun Discussion
What's wrong with EOTech?
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<blockquote data-quote="BIGJAKE" data-source="post: 784253" data-attributes="member: 4334"><p>Back on post number 2 of this thread I posted an issue that I was having with my EoTech 557.223 and I got this reply back from Eotech this morning at 6:35am.</p><p></p><p></p><p>Hello John,</p><p></p><p> I inspected your unit yesterday, I instructed the tech to completely replace the housing with the lens asy and image in it. Although it was within spec, the replacement yielded a better image. It is in shipping now and will be leaving at 16:30 today.</p><p></p><p>I do not have a tracking number as of yet.</p><p></p><p>sincerely</p><p></p><p>Mike Kroll</p><p></p><p>Customer Service Manager</p><p></p><p></p><p>I do have to admit that I am pleased with their customer service and the speed at which they handled my issue. I can't wait to have my baby back!</p></blockquote><p></p>
[QUOTE="BIGJAKE, post: 784253, member: 4334"] Back on post number 2 of this thread I posted an issue that I was having with my EoTech 557.223 and I got this reply back from Eotech this morning at 6:35am. Hello John, I inspected your unit yesterday, I instructed the tech to completely replace the housing with the lens asy and image in it. Although it was within spec, the replacement yielded a better image. It is in shipping now and will be leaving at 16:30 today. I do not have a tracking number as of yet. sincerely Mike Kroll Customer Service Manager I do have to admit that I am pleased with their customer service and the speed at which they handled my issue. I can't wait to have my baby back! [/QUOTE]
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