While it's not working, do a ctrl-alt-delete, then task manager tab. Look at the CPU usage. There is a known bug in Win 10 that puts the CPU usage at 100% although in reality you're nowhere near that number.Well, I was wrong. Or, rather, it was better, now it's not. I rebooted and then the problem came back, probably worse than ever. I've stopped all Chrome plugins as well, or addons, extensions, if you will. Then it froze up hard and required me to act like I was going to power cycle it by holding down the power button and it brought up a window asking me to confirm and I swiped it up and away and it works fine now... no more freezes for the moment. Like I scared it. lol
And when it was frozen for several minutes, the Caps key light would turn on and off when I clicked it, but NOTHING else worked - keyboard, touchscreen, mousepad, mouse buttons, etc. Only the Caps key light would turn on and off.
Go figure.
I'll have to see how it works tomorrow at the office and if it's too much of a problem, I'll take this one back, too.
I've experienced that issue a couple of times. For the record I'm using an Acer, 16 gig ram and 1 tb memory.