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The Water Cooler
General Discussion
Windstream...anyone have any experience with them??
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<blockquote data-quote="hanson405" data-source="post: 1725620" data-attributes="member: 10081"><p>I'm contemplating dumping Cox as well. Started service in January, and am already reminded how much they suck. First month's bill was SUPPOSED to be paid up front, online. After getting a cutoff notice, I call and raise hell. "Sir, you can't pay online if you don't have a bill." "It made me pay to initiate service...someone even called and verified my payment for the first months bill.." </p><p></p><p>Lo and behold, no money ever exchanged hands, I'm stuck with a late fee, and to add a cherry on top I'm notified that Febuary's bill is more than January's because "We had a rate increase." ONE MONTH after I start service....</p><p></p><p></p><p>Sorry, just on my nerves today.</p></blockquote><p></p>
[QUOTE="hanson405, post: 1725620, member: 10081"] I'm contemplating dumping Cox as well. Started service in January, and am already reminded how much they suck. First month's bill was SUPPOSED to be paid up front, online. After getting a cutoff notice, I call and raise hell. "Sir, you can't pay online if you don't have a bill." "It made me pay to initiate service...someone even called and verified my payment for the first months bill.." Lo and behold, no money ever exchanged hands, I'm stuck with a late fee, and to add a cherry on top I'm notified that Febuary's bill is more than January's because "We had a rate increase." ONE MONTH after I start service.... Sorry, just on my nerves today. [/QUOTE]
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Windstream...anyone have any experience with them??
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