Was pulling apart some 500 A-Square rounds the other day with my RCBS bullet puller, and managed to break the 500 cal collet. I think what happened is that the round went into the collet a smidge too far, and so the collect clamped on the brass rather than the bullet, and when I back stroked the press it ripped the petals out.
Either way, I kicked an email over to RCBS. It took about 4 days to respond but the email was "Sorry to hear that, we dropped a replacement in the mail to you".
Not the fastest, but overall a pretty tops customer service policy in place over there it seems like. Figured I'd share.
Either way, I kicked an email over to RCBS. It took about 4 days to respond but the email was "Sorry to hear that, we dropped a replacement in the mail to you".
Not the fastest, but overall a pretty tops customer service policy in place over there it seems like. Figured I'd share.