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The Water Cooler
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Benchmade rant
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<blockquote data-quote="POKE1911" data-source="post: 2898853" data-attributes="member: 24536"><p>Hahah I thought you were joking, but you're being serious. Wow.</p><p></p><p>What do you expect them to do? Pull the parts out of their ass and fix it for you? This is an amazing example of what customer service and warranty should be and you're on here bashing them. I would bet that the $175 credit is giving you back what you paid for it essentially... But what I am curious about is how do you know it's not the same quality? Obviously, the first one wasn't that good of quality or you would not be in this position in the first place. I think you need to put yourself in their position, what would you do in a this situation? Honestly, if you were Mr. Benchmade, what would you do in this situation if they had you as a customer?</p></blockquote><p></p>
[QUOTE="POKE1911, post: 2898853, member: 24536"] Hahah I thought you were joking, but you're being serious. Wow. What do you expect them to do? Pull the parts out of their ass and fix it for you? This is an amazing example of what customer service and warranty should be and you're on here bashing them. I would bet that the $175 credit is giving you back what you paid for it essentially... But what I am curious about is how do you know it's not the same quality? Obviously, the first one wasn't that good of quality or you would not be in this position in the first place. I think you need to put yourself in their position, what would you do in a this situation? Honestly, if you were Mr. Benchmade, what would you do in this situation if they had you as a customer? [/QUOTE]
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