Somewhere in the small print, it probably says "for new customers only."
I've been a customer for over 20 years.
Somewhere in the small print, it probably says "for new customers only."
Yep, I’m going to do the same thing. I just need to find the best compatible device to use.I called cox to cancel land line and basic tv, just wanted to keep the preferred 250 mbs plan for internet. Then had to go to store to turn in old equipment and had them look up my account to verify what I had, and was told they moved me up to a higher Internet plan at a higher cost. I told them I didn't ask for it and did not authorize it, that employee on the phone did that on his own. I ended up purchasing my own cable modem at best buy, keeping my router and all my settings and now pay $49.99 a month for internet only and don't pay rent on any of their equipment.
Those cox phone customer service folks are sneaky.
I have T-mobile here in Mustang and it sucks. It will not play videos without jerking and goes completely out quite often.COX sucks. I was a 30+ year customer for cable, internet, & phone. Total bill was approaching $300 per month. Got rid of the land line finally, had to do some things for the house alarm to work. Finally on the cable enough was enough. Every time I tried to figure out how to reduce my bill some I always ended up with some millennial trying to up sell me. So we cut the cable. Best thing we ever did. Went to internet tv. Kept the Cox internet but it sucked. Was paying $84 per month and half the time it wouldn't run a couple smart tvs at the same time. It would start buffering and I'd run a speed test and it would be down around 5-8 mb. It worked if I could just get what i was paying for. I called a couple of times, same thing. It would work fine if I upgraded to a plan for about $150 month. A$$holes. So bye bye cox everything. I tested the T-Mobile internet before I ditched the cox. It works great. Ran a speed test and couldn't believe it, over 500mb, holy crap. Other tests had it coming in as low as 300mb but I'm a happy camper now. Even the tvs in the garage and on the patio run great along with all the grandkids crap. No wifi extenders just the 1 router to plug in.
$50 per month - no hidden fees - just $50 per month.
I highly recommend if you can get it.
Chuck
Enter your email address to join: