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The Water Cooler
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Amazon vs Local Retailer
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<blockquote data-quote="SlugSlinger" data-source="post: 4185048" data-attributes="member: 7248"><p>The issue with returns is exactly what you described. I have to return the item to a ups pick up point. This is not convenient and there are indirect costs involved of me driving to ups, in both time and fuel. Amazon has shifted that cost to the consumer vs absorbing as a cost of business.</p><p></p><p>In the past I could schedule a ups pick up from where the item was delivered. </p><p></p><p>And if the item was defective, depending on the item, they would tell me to dispose of the defective item and not ship it back and it would be replaced or refunded.</p><p></p><p>Amazon got people hooked on a good thing and have continued to reduce services and increase prices. How much was Prime originally? $20 I think. It’s $139 a year currently. They are slowly increasing the heat to boil us frogs.</p></blockquote><p></p>
[QUOTE="SlugSlinger, post: 4185048, member: 7248"] The issue with returns is exactly what you described. I have to return the item to a ups pick up point. This is not convenient and there are indirect costs involved of me driving to ups, in both time and fuel. Amazon has shifted that cost to the consumer vs absorbing as a cost of business. In the past I could schedule a ups pick up from where the item was delivered. And if the item was defective, depending on the item, they would tell me to dispose of the defective item and not ship it back and it would be replaced or refunded. Amazon got people hooked on a good thing and have continued to reduce services and increase prices. How much was Prime originally? $20 I think. It’s $139 a year currently. They are slowly increasing the heat to boil us frogs. [/QUOTE]
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