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The Water Cooler
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Cavender Subaru Service Stinks
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<blockquote data-quote="thor447" data-source="post: 4077894" data-attributes="member: 24867"><p>Flakes. Imagine now having them actually work on your car. If there's an issue, how easy do you think it'll be for them to make it right? I'd try to find another service center at this point. </p><p></p><p>Customer service is dying. While disappointing, I understand getting poor customer service at a Burger King. I'm spending 8 bucks, so I don't really expect prompt attention if I need something. However, if I'm spending thousands upon thousands of dollars on something, like a Subaru, I'd expect good and prompt customer service. This is only the first step in your process of getting your car looked at. If just getting them on the phone is this difficult, I wouldn't have high hopes for anything that follows.</p></blockquote><p></p>
[QUOTE="thor447, post: 4077894, member: 24867"] Flakes. Imagine now having them actually work on your car. If there's an issue, how easy do you think it'll be for them to make it right? I'd try to find another service center at this point. Customer service is dying. While disappointing, I understand getting poor customer service at a Burger King. I'm spending 8 bucks, so I don't really expect prompt attention if I need something. However, if I'm spending thousands upon thousands of dollars on something, like a Subaru, I'd expect good and prompt customer service. This is only the first step in your process of getting your car looked at. If just getting them on the phone is this difficult, I wouldn't have high hopes for anything that follows. [/QUOTE]
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