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The Water Cooler
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Cavender Subaru Service Stinks
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<blockquote data-quote="Firpo" data-source="post: 4077962" data-attributes="member: 45550"><p>They are great cars but if I can’t get mine fixed??? Living an hour and twenty away from the nearest dealer it isn’t exactly convenient to just pop on by so I’d like to speak with someone and make an appointment. Tried taking it to a couple local shops in Lawton but that particular control module needs to be programmed and no one down here has the required equipment. I’d also guess they’ll have the car for a day or two because while it’s there might as well have the recall fuel pump thing replaced. That means I’ll be driving around 6 hours total just to get this fricken thing repaired. <img class="smilie smilie--emoji" loading="lazy" alt="🤬" title="Face with symbols on mouth :face_with_symbols_over_mouth:" src="https://cdn.jsdelivr.net/joypixels/assets/8.0/png/unicode/64/1f92c.png" data-shortname=":face_with_symbols_over_mouth:" /><img class="smilie smilie--emoji" loading="lazy" alt="🤬" title="Face with symbols on mouth :face_with_symbols_over_mouth:" src="https://cdn.jsdelivr.net/joypixels/assets/8.0/png/unicode/64/1f92c.png" data-shortname=":face_with_symbols_over_mouth:" /><img class="smilie smilie--emoji" loading="lazy" alt="🤬" title="Face with symbols on mouth :face_with_symbols_over_mouth:" src="https://cdn.jsdelivr.net/joypixels/assets/8.0/png/unicode/64/1f92c.png" data-shortname=":face_with_symbols_over_mouth:" /> Considered trading it in but the price of an equivalent car less the value of mine means I’d be shelling out $15-20K all because some jackass company won’t return my phone call. Tomorrow I’ll certainly be calling Subaru Corporate and not to let them have it so much as to get an honest opinion from them on what they suggest I do. Had to do the same thing with Lowe’s in Lawton. They were loading a big frickin’ Pit Boss into the back of my wife’s two week old new truck and dropped the thing putting two dents in the bed along with scratching the crap out of the tailgate. After several calls to them they “determined” they had done nothing wrong. Two months later and several “escalations” with corporate the new store manager finally called and gave me $1,800.00 for the repair. I hate having to go through all this crap just to make someone do the right thing. Companies these days simply don’t care nor understand sales. Saying this for no other reason than context. Right now wife and I spend around $6-$8K a year at home improvement stores and because Lowe’s decided it would be better to screw me over then correct their wrong they will never get anymore of that business. I’m also 55 years old and Lord willing will live another 30+ years. That’s roughly $180,000 in business they’ll never see. Morons!</p></blockquote><p></p>
[QUOTE="Firpo, post: 4077962, member: 45550"] They are great cars but if I can’t get mine fixed??? Living an hour and twenty away from the nearest dealer it isn’t exactly convenient to just pop on by so I’d like to speak with someone and make an appointment. Tried taking it to a couple local shops in Lawton but that particular control module needs to be programmed and no one down here has the required equipment. I’d also guess they’ll have the car for a day or two because while it’s there might as well have the recall fuel pump thing replaced. That means I’ll be driving around 6 hours total just to get this fricken thing repaired. 🤬🤬🤬 Considered trading it in but the price of an equivalent car less the value of mine means I’d be shelling out $15-20K all because some jackass company won’t return my phone call. Tomorrow I’ll certainly be calling Subaru Corporate and not to let them have it so much as to get an honest opinion from them on what they suggest I do. Had to do the same thing with Lowe’s in Lawton. They were loading a big frickin’ Pit Boss into the back of my wife’s two week old new truck and dropped the thing putting two dents in the bed along with scratching the crap out of the tailgate. After several calls to them they “determined” they had done nothing wrong. Two months later and several “escalations” with corporate the new store manager finally called and gave me $1,800.00 for the repair. I hate having to go through all this crap just to make someone do the right thing. Companies these days simply don’t care nor understand sales. Saying this for no other reason than context. Right now wife and I spend around $6-$8K a year at home improvement stores and because Lowe’s decided it would be better to screw me over then correct their wrong they will never get anymore of that business. I’m also 55 years old and Lord willing will live another 30+ years. That’s roughly $180,000 in business they’ll never see. Morons! [/QUOTE]
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