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The Water Cooler
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<blockquote data-quote="jmike314" data-source="post: 2109982" data-attributes="member: 26830"><p>Just my $.02</p><p>I've been into H&H only a few times. Every time I've been in there, this "old guy" (wish I could remember his name) was the first one to greet me and ask if I needed help with anything. If I passed back by him again, he'd ask again. When I did ask him questions, he more than knew what he was talking about and about what they had in the racks. Only one other person (one of the guys behind the back counter) has gone above and beyond while I was in there.</p><p></p><p>Other times, I'd see staff huddled up together chatting it up and I'd have to seek them out. I've worked retail before and I know how it goes...especially in a specialized shop like this. And with the recent upturn in sales, it has got to be exhausting at times. I don't necessarily blame them, but at some point you have to realize what your job is and whether or not you want to do it.</p><p></p><p>The "old guy" is good people in my book. He'd be the reason I'd go back. I can wait in line...an extra 15-20min aint gonna kill me.</p></blockquote><p></p>
[QUOTE="jmike314, post: 2109982, member: 26830"] Just my $.02 I've been into H&H only a few times. Every time I've been in there, this "old guy" (wish I could remember his name) was the first one to greet me and ask if I needed help with anything. If I passed back by him again, he'd ask again. When I did ask him questions, he more than knew what he was talking about and about what they had in the racks. Only one other person (one of the guys behind the back counter) has gone above and beyond while I was in there. Other times, I'd see staff huddled up together chatting it up and I'd have to seek them out. I've worked retail before and I know how it goes...especially in a specialized shop like this. And with the recent upturn in sales, it has got to be exhausting at times. I don't necessarily blame them, but at some point you have to realize what your job is and whether or not you want to do it. The "old guy" is good people in my book. He'd be the reason I'd go back. I can wait in line...an extra 15-20min aint gonna kill me. [/QUOTE]
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